Artificial Intelligence – Page 3
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IT Awards 2025Insurance Times Awards 2025: Chase Heptons raises the bar for affordability and competitiveness in personal lines
Alison Wood, director at Chase Heptons, talks about the company’s submission for the Customer Champion of the Year – Broker award
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AnalysisIn Focus: How should the industry adapt to AI written insured submissions to prevent accidental application ‘fraud’?
During the latest Insurance Times TechTalk Live event, the discussion raised the issue of increasing use of AI by customers to write policy inception or claims submission materials, leading to non-deliberate misrepresentation caused by AI-generated inaccuracies. How should the industry face this emerging threat while safeguarding the customer experience?
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NewsFantasy Football: Lumara Insurance’s Mark Greig Q&A
Lumara Insurance underwriting manager Mark Greig talks to Insurance Times about his strong performance in this year’s Fantasy Football league
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AnalysisHackers using stolen insurance documents to tailor ransomware demands
Cyber criminals are using stolen insurance documents to extort the maximum ransom from their victims, with one such group declaring, ‘we are very well informed and precise in our operations, so we know that Wootton have cyber insurance that reaches £500k’
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IT Awards 2025Insurance Times Awards 2025: Axa Commercial boosts retention 71% with AI onboarding tailored to gen Z
Tina Higgins, head of claims development at Axa Commercial, discusses her firm’s entry to the Excellence in Professional Development category
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NewsBackchat: November 2025
Cooking up a storm in a baking challenge, an insurer’s time capsule tour, industry-centric reading and a new artificial intelligence collaboration. What has the insurance industry been up to of late? You heard it here first…
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News AnalysisSector should not aim to implement AI as a ‘be-all and end-all’ solution
’The AI can recommend a course of action, but the handler has to take the final decision,’ says chief executive
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IT InterviewQ&A: Gareth Haagman on winning the Young Achiever in Technology and Innovation Award 2025
Insurance Times speaks to the winner of 2025’s Young Achiever in Technology and Innovation Award, Gareth Haagman, to find out more about his career so far, his impressive award win and his plans for the future
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NewsAon launches AI-assisted claims co-pilot service
‘Expert advocacy combined with AI-driven analytics gives our clients superior visibility and control,’ says chief claims officer
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IT Awards 2025Insurance Times Awards 2025: RDT partnership cuts 30% of manual claims process through automation
Luke Mardell, client relationship manager at RDT, talks about the company’s submission for the Claims Partner of the Year category
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NewsLancashire inks deal to use Novee’s AI proposition for power and renewables underwriting
’Novee has shown us how agentic AI can cut through that complexity, giving us greater consistency while allowing our underwriters to interrogate exposures more deeply,’ says head of onshore power and renewables
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NewsBank of England boss tells insurers to ‘light the blue touchpaper’ and innovate
’Looking ahead, we want our commitment to innovation and competitiveness to be increasingly clear,’ says director
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NewsAllianz UK partners with US-based technology company to enhance fleet risk management
’Together, we’re helping fleets make proactive decisions that not only protect their assets, but also drive tangible returns on investment,’ says EMEA partnerships manager
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NewsDavies builds flexibility into Vision 2030 roadmap as AI compliance evolves
’Our job in the end is to satisfy our clients’ demands and to satisfy the needs of the regulators and states,’ says group chief executive
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NewsAon launches AI-powered supply chain risk consulting offering
’One of the biggest challenges we see is that many organisations are unaware of the hidden vulnerabilities embedded in their supply chains,’ says global risk consulting leader
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NewsIs a ‘fail fast’ approach to innovation effective or overhyped?
With the industry increasingly embracing a ’fail fast’ mindset, is short-cycle testing in live environments the key to innovation? Or does this approach have dangerous consequences for consumer trust?
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NewsInsurers setting sights on AI in underwriting
‘Over the next three years we will see a dramatic expansion into underwriting processes, pricing and customer-facing areas,’ says business architect
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NewsInsurance Times unveils new AI Claims Report 2025 with RDT
Insurance Times has teamed up with insurance software provider RDT to explore how artificial intelligence is impacting claims processes, producing a new report that is available for all readers
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News AnalysisTop 50 Insurers 2025: Insurers warn against losing human judgment in AI race
‘AI isn’t going to replace the talents of underwriters anytime soon – having a human in the loop is essential,’ says chief underwriting officer
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NewsNew AI systems built will ‘show no loyalty’ to old ways of working
‘Someone has to build these systems and I think that’s the future of your industry,’ says author
