Claims – Page 3
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IT Awards 2025Insurance Times Awards 2025: Aviva halts two-thirds of fraudulent applications at quote
Kat Cunningham, underwriting fraud lead at Aviva, speaks on her firm’s entry to the Excellence in Fraud Mitigation category
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NewsPub chain launches £85m action against Marsh
‘The claim will be of interest to both the insurance and hospitality sectors in examining the professional standards brokers should be held to when placing insurance for groups of companies,’ says partner
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IT Awards 2025Insurance Times Awards 2025: FintechOS reveals strong insurer uptake of its AI claims proposition
Gerry Goodwin, vice president for insurance in Western Europe at FintechOS, speaks about his firm’s entry for the Excellence in Claims Technology award
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IT Awards 2025Insurance Times Awards 2025: Allied Universal’s strategy to disrupt claims fraud
Andrew van der Westhuizen, managing director at Allied Universal Compliance and Investigations, speaks about his firm’s entry for the Excellence in Claims Technology award
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IT Awards 2025Insurance Times Awards 2025: UnlikelyAI uses neural and symbolic AI to cut errors in claims
Tom Fairey, chief growth officer at UnlikelyAI, speaks about his firm’s entry for the Excellence in Claims Technology award
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IT Awards 2025Insurance Times Awards 2025: Sprout.ai claims 96% accuracy in claims processing
Roi Amir, chief executive at Sprout.ai, speaks about his firm’s entry for the Excellence in Claims Technology award
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IT Awards 2025Insurance Times Awards 2025: ClaimSorted shows how 'claims teams can benefit enormously from technology'
Pavel Gertsberg, chief executive and co-founder at ClaimSorted, speaks about his firm’s entry for the Excellence in Claims Technology award
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IT Awards 2025Insurance Times Awards 2025: How GT Motive aims to redefine image recognition in claims
David Vella, managing director at GT Motive UK, speaks about his firm’s entry for the Excellence in Claims Technology award
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NewsWeather claims swell as insurer payouts reach £4.6bn
‘Building resilience into new homes is essential if we’re to manage the growing risks posed by climate change,’ says head
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AnalysisIn Focus: How should the industry adapt to AI written insured submissions to prevent accidental application ‘fraud’?
During the latest Insurance Times TechTalk Live event, the discussion raised the issue of increasing use of AI by customers to write policy inception or claims submission materials, leading to non-deliberate misrepresentation caused by AI-generated inaccuracies. How should the industry face this emerging threat while safeguarding the customer experience?
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NewsAwaab’s Law set to transform housing claims sector – Paul Squires
’Landlords who can demonstrate robust compliance may be rewarded with more favourable insurance terms, while those who cannot may struggle to find insurance at all,’ says partner
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IT Awards 2025Insurance Times Awards 2025: Axa Commercial boosts retention 71% with AI onboarding tailored to gen Z
Tina Higgins, head of claims development at Axa Commercial, discusses her firm’s entry to the Excellence in Professional Development category
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News AnalysisInsurers face growing exposure as surge in workplace stress escalates
‘The biggest overarching driver we see is awareness – we’re all far more aware of mental health and its impact on business,’ says broker
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IT Awards 2025Insurance Times Awards 2025: DWF Law combines legal expertise with data analytics
John Lezemore, partner at DWF Law, speaks about the company’s entry to the Business Partner of the Year category
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NewsABI data shows annual fraudulent claims remain above £1bn
‘With insurers continuing to detect over £1bn worth bogus claims, the fight must continue,’ says head of fraud
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NewsEssex town near Romford tops uninsured driver hotspot list
‘Whilst drivers who purposely flout the law will continue to be tackled by police, MIB is committed to reducing uninsured driving,’ says report author
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NewsWoodgate and Clark promotes for new managing director as Eveling steps down
’I look forward to working closely with my co-directors along with our talented senior leadership team to build on this strong foundation,’ says appointee
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News AnalysisSector should not aim to implement AI as a ‘be-all and end-all’ solution
’The AI can recommend a course of action, but the handler has to take the final decision,’ says chief executive
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NewsMotor premiums fall for third quarter amid continued claims pressures
‘Three straight quarters of falling motor premiums will be welcome news for drivers and the industry alike,’ says director
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NewsInsurers with low claims acceptance rates named by Which?
’The home insurance market is currently failing to meet customer needs and require urgent regulatory action,’ says director of policy and advocacy
