Andrew van der Westhuizen, managing director at Allied Universal Compliance and Investigations, speaks about his firm’s entry for the Excellence in Claims Technology award
1. Why did you put yourselves forward for the Excellence in Claims Technology category?
Innovation and technology are the hallmarks of the brand. From pioneering the use of intelligence systems and digital statements to ANPR validation, the digitisation of evidence and now the verification of images, documents and IDs, the team is proud to anticipate industry challenges and deliver tools that positively disrupt the status quo.
Thirdeye represents the most advanced technology of its kind and is making a real difference now. Designed to evolve continually, it stays ahead of emerging threats and changing landscapes. The team has developed a globally recognised tool that is setting standards.
2. What do you think makes your entry stand out and why should you win the award?
Thirdeye’s strength lies in its adaptability, ease of implementation and demonstrable value. It identifies risks early, flagging fraudulent claims or manipulated documents before payouts, delivering direct financial savings for clients and safeguarding innocent customers.
Thirdeye leads the market with more than 700 markers of digital tampering. Its trusted library compares documents to known references, while expert analysts interpret risk findings. A global client base allows the team to spot trends in document fraud, issue regular trend and awareness bulletins and drive continual development to keep pace with emerging risks.
3. What would winning this award mean to you and your firm?
Winning the Excellence in Claims Technology award would showcase Allied Universal’s fraud-fighting technology and expertise at the forefront of the industry. The recognition would validate the team’s constant innovation and hard work in developing Thirdeye and other pioneering tools.
It would highlight the firm’s ability to anticipate and neutralise emerging threats, reinforcing its reputation as a leader in fraud prevention. Ultimately, it would strengthen the fight against fraud, delivering measurable financial savings for the global client base and, most importantly, safeguarding innocent customers.
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