Claims – Page 63
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FeaturesBriefing: Faltering RSA can take inspiration from Zurich on broker service
RSA came bottom across all of Insurance Times’s broker service surveys. Where does it go from here?
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NewsDirect Line reveals new executive committee roles and responsibilities
The changes aim to evolve the group into ‘an insurance company for the future’
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NewsClaims Excellence Awards finalist 2021 Q&A: Claims Consortium Group’s Synergy software halves claims times
The winners will be revealed at a free virtual ceremony on 27 May 2021, but delegates need to register in advance
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NewsClaims Excellence Awards finalist 2021 Q&A: Horwich Farrelly’s counter-fraud program expected to save insurers £18m
The winners will be revealed at a free virtual ceremony on 27 May 2021, but delegates need to register in advance
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NewsClaims Excellence Awards finalist 2021 Q&A: Claimsplanet sees 31% improvement in claims turnaround times
The winners will be revealed at a free virtual ceremony on 27 May 2021, but delegates need to register in advance
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NewsClaims Excellence Awards finalist 2021 Q&A: Ecclesiastical scores 98% overall customer satisfaction
The winners will be revealed at a free virtual ceremony on 27 May 2021, but delegates need to register in advance
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NewsClaims Excellence Awards finalist 2021 Q&A: Zurich’s mental health support services recognised by UK government
The winners will be revealed at a free virtual ceremony on 27 May 2021, but delegates need to register in advance
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IT InterviewMike Brockman: The future of telematics provides an ‘opportunity for brokers to flourish’
ThingCo founder and chief executive believes telematics can ‘enhance’ customer relationships and help stamp out fraudulent claims
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NewsClaims Excellence Awards finalist 2021 Q&A: Insurers using Aquarium’s claims platform pass savings to customers
The winners will be revealed at a free virtual ceremony on 27 May 2021, but delegates need to register in advance
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NewsClaims Excellence Awards finalist 2021 Q&A: Travelers boasts ‘seamless’ teams collaboration for handling PI claims
The winners will be revealed at a free virtual ceremony on 27 May 2021, but delegates will need to register in advance
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FeaturesCovid uncertainty connected to premium finance uptick
Following a collaborative research project between Close Brothers Premium Finance and Insurance Times, two experts discuss how finance options could be vital post-pandemic as businesses consider their cash flow
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NewsFormer Zurich CFO launches turnkey solution business for ‘frustrated change-makers’
Insurance Times cuts the opening ribbon of Daniel Pender’s new venture, which aims to ‘to solve the problem that everyone’s been trying to solve’ in terms of bringing new products to market promptly
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NewsClaims Excellence Awards finalist 2021 Q&A: Gallagher Bassett settles 70% of Covid-19 claims
The winners will be revealed at a free virtual ceremony on 27 May 2021, but delegates will need to register in advance
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NewsClaims Excellence Awards finalist 2021 Q&A: CPP Group streamlines its claims process
The winners will be revealed at a free virtual ceremony on 27 May 2021, but delegates will need to register in advance
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NewsSide hustle spike causes motor claims concern - ThingCo
Delivery driving, in particular, carries a greater amount of risk than vehicles insured for social, domestic and pleasure purposes
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FeaturesCovid-19 creates new risks as staff return to the workplace
As the UK prepares for a return to the workplace, insurers are faced with demands from employers for advice on a range of emerging risks that will accompany the new normal post-pandemic
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NewsFour-fifths of FOS complaints in 2021’s Q1 relate to general insurance claims – Insurance DataLab
Claims complaints data is a ‘particularly important indicator’ of performance, says service co-founder
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NewsInsurers must prepare for bank holiday fire damage claims - Aviva
The insurer says that its payouts for domestic fire claims settled in 2020 amounted to £21,000 on average
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FeaturesC-suite support vital for digital transformation to avoid ‘chaos’
To deliver digital transformation, ’both practical and emotional support’ is needed from c-suite executives – otherwise change is ‘impossible’
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NewsRipe’s profit levels up 75% amid multimillion-pound cloud investment
The insurtech’s growth has been accelerated by investment in its customer relationship management platform, called the Juice
