Claims – Page 77
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Features
Financially stressed policyholders are a ‘moral hazard’ leading to increased claims
Insurance Times explores the correlation between policyholders’ financial stress and their propensity to make claims - here, we explain what insurers can do to recognise and aid these vulnerable customers…
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News
British theatre at risk due to ‘inadequate insurance cover’
But refund protection insurance is experiencing an uptick in popularity
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News
Claims Excellence Awards Finalist 2020 Q&A: Deacon Insurance on its 90% employee retention rate
Winners will be revealed at Insurance Times’s Claims Excellence Awards 2020 on 15 October at Kensington’s Royal Garden Hotel
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News
Covid-19 lockdown saves motor insurers £1.3bn
New research from Safe found that claims have fallen by 69% during the lockdown period
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News
Covid-19 is the ‘watershed moment’ to improve cyber insurance penetration
Swiss Re detailed the recent history of the cyber insurance market during its virtual media day last week, highlighting how the coronavirus crisis has affected the market and how the pandemic could aid the product’s penetration…
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IT Interview
Travel insurers are ‘obviously only dealing with squeaky wheels’ says Aquarium Software
Insurance Times speaks to Aquarium Software director Mark Colonnese about the ‘car crash’ travel insurance sector and how insurtechs can turn the Covid-19 pandemic to their advantage…
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News
Wimbledon boss confirms the championship will not have pandemic insurance in 2021
The All England Lawn Tennis Club warns that although pandemic insurance has protected the Wimbledon tennis championship this year, finding pandemic insurance for 2021 is likley to be ‘impossible’…
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News
Tech is designed to take friction from the broker-customer experience
Find out the latest insights from Insurance Times’s most recent broker webinar, which discussed technology trends impacting insurance now and in the future.
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News
Hospitality action group awarded right to intervene in FCA test case
HIGA, the group action body fighting rejected BI claims from insurers Aviva and QBE, has been granted permission to intervene in the FCA’s test case.
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News
Insurers submit defences for FCA test case ahead of July hearing
Insurance Times dips into the defence documents of the eight insurers facing the FCA’s court hearing…
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News
Sam White explores cashing out programmes in response to Covid-19 and Brexit
The chief executive says this option helps deliver choice to consumers
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IT Interview
Q&A: Working from home and financial hardship creates ‘perfect storm’ for fraudulent claims says Horwich Farrelly
Insurance Times quizzes David Scott, counter fraud partner and head of innovation at Horwich Farrelly, about the fraud issues arising from the Covid-19 pandemic and what insurers and claims handlers can do to mitigate the fallout…
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News Analysis
Briefing: Could brokers be next in-line for the Covid-19 BI scandal?
The FCA test case on the validity of business interruption claims in the wake of the coronavirus outbreak will start next month. While insurers have been the ones under the spotlight so far, brokers could be next if insurer’s get a favourable outcome
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News
Hiscox Action Group seeks to intervene in FCA’s test case on BI policy wordings
The Hiscox Action Group has instructed its lawyers to intervene with the FCA’s BI case test, as insurer Hiscox refuses to move forward on any other legal action until the conclusion of the FCA’s hearing.
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IT Interview
Traditional insurance does not have ’much shelf life left’, says Pukka’s Sam White
Industry multi-tasker Sam White on why brokers have an ‘important role’ to play in insurance
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News
Claims Excellence Awards Finalist 2020 Q&A: Countrywide Hearing’s tool aims to simplify claims journey
Winners will be revealed at Insurance Times’s Claims Excellence Awards 2020 on 15 October at Kensington’s Royal Garden Hotel
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News
SMEs still lacking terror cover as Reading attack highlights ongoing risks
After three men were murdered in a recent attack in Reading that is being treating as a terror incident, Geo Underwriting warns SMEs could be at risk without the right cover in place
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News
Former RSA Ireland chief financial officer disqualified and fined €70,000 for under-reserving breach
The regulator’s investigation found that the senior leader had been involved in the insurer understating its claim reserve estimates by €29m
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News Analysis
Law firms create interfaces for delayed LiP portal as its deemed ‘too complicated’
Some law firm’s have created their own technological interfaces to support insurers responding to claims or claimants filing one, Insurance Times investigates why
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News
Home insurance market set to contract by 1.4% as a result of Covid-19
Data and analytics firm predicts that gross written premiums within the UK home insurance market will drop to £5,935 in four years’ time