The Lloyd's Claims Office (LCO) is streamlining the way the market handles aviation claims.

From this week all aviation claims activities of the LCO will move to Box 121 on Gallery One of One Lime Street, London.

Twelve LCO staff will be in the box to complete end-to-end claims adjusting, advising and settlement, either by appointment or on an ad hoc basis.

LCO staff will also continue their programme of visits to major aviation brokers' offices to deal with claims work.

LCO staff, who currently handle between 2,500 and 3,000 claims each month, will no longer be in the Lloyd's 1958 building, except by appointment on confidential matters.


The 2025 Insurance Times Awards took place on the evening of Wednesday 3rd December in the iconic Great Room of London’s Grosvenor House.

Hosted by comedian and actor Tom Allen, 34 Gold, 23 Silver and 22 Bronze awards were handed out across an amazing 34 categories recognising brilliance and innovation right across the breadth of UK general insurance.
Many congratulations to all the worthy winners and as always, huge thanks to our sponsors for their support and our judges for their expertise.

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