All articles by Matt Scott – Page 6
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Online onlySmaller aggregators to be exempt from CMA price parity ban
Ban will not apply to sites with fewer than 300,000 annual sales
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Online onlyCMA publishes plans for sale of no claims bonus protection
Draft motor insurance order will require insurers and brokers to publish extensive details of the product
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Online onlyCo-op launches telematics driver education programme
Young drivers will be able to access training modules via an online telematics dashboard
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Online onlyHow to make the most of social media
Social media is becoming an increasingly important communication channel for insurers and brokers, but how can the insurance industry make the most of this burgeoning digital platform?
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NewsFCA’s Green: Consumer confidence in the insurance industry is ‘shocking’
Disconnection between industry and customer expectations
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Online onlyMyLicence comes in two-thirds under budget
DVLA expecting to spend £9.1m setting up the initiative compared to initial £24.1m budget
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AgendaInsurance is still in the digital dark ages
Delegates at a London technology clinic were told industry’s complexity was a brake on digital advance
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Online onlyABI Motor Conference: Insurers need to be more open to rebuild consumer confidence
But falling premiums have taken customer satisfaction to an all-time high
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Online onlyMore than 100 companies go live on MyLicence
But aggregators are still to sign up for the initiative despite ongoing talks
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Online onlyDirect Commercial launches fleet telematics policy with crash cameras
New cameras will instantly notify the claims team of a collision
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Online onlyWejo tests the water with aggregator launch
Telematics policies and rewards scheme to be rolled out by Spring
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Online onlyInsurers in victory over legal costs for catastrophic claims
Claimant solicitors will now have the costs they can recover for attending inquests limited under new rules from the Senior Courts Cost Office
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Online onlyFuture of the GTA in doubt
The prevalence of bilateral agreements could mean fewer credit hire cases pass through the ABI’s GTA protocol
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Online onlyDeafness claims increase almost five-fold over four years
Noise induced hearing loss claims have been growing at an increasing rate as claimant lawyers seek to replace fees lost as a result of the motor legal reforms
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Online onlyABI willing to discuss consumer statement of rights with credit hire industry
But the ABI’s Rob Cummings said insurers still have ‘significant concerns’ with the proposed wording
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NewsTowergate to review more than 2,000 customer files following FCA probe
The regulator has been investigating sales practices at Towergate Financial
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Online onlyNumber of whiplash claims going to court over disputed damages has doubled
Claimant law firms are seeking to increase their fees from personal injury claims by taking an increasing number of cases to court
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Online onlyLaspo fails to cut spurious whiplash claims as numbers return to pre-reform levels
Whiplash claims have returned to pre-Laspo levels after six months of growing claims numbers
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NewsCMA defends action on protected no claims bonus cover
Speaking at the Insurance Times Broking in the Motor Revolution conference, inquiry director Andrew Wright said sales practices for protected no claims bonus represented a ‘significant’ problem for consumers
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NewsBan on price parity agreements will reduce aggregator commission prices – CMA
Competition and Markets Authority inquiry director Andrew Wright told delegates at the Insurance Times Broking in the Motor Revolution conference that the ban on wide most favoured nation clauses will improve aggregator innovation and drive down acquisition prices
