The hires, two of which have been promoted internally, will fill roles within motor claims, property, injury and supply chain

Allianz Insurance has hired a new head of motor claims and appointed three claims managers for property, injury and supply chain.

Joining Allianz as head of motor claims is Ian Kershaw, who was latterly head of claims at Co-op Insurance.

Kershaw is a qualified solicitor and previously spent 15 years with legal and professional services provider Parabis Group, where he was responsible for managing its defendant outsource services as well as heading its claimant law division.

His role will become effective on 5 July and he will report to head of technical claims Lee Watts.

Watts said: “Ian is a great addition to the team. His extensive experience in motor claims and his leadership skills will be a good fit at this crucial time.

“The whiplash portal has just been launched, which will have an impact right across the industry.

“At the same time, at Allianz, we continue rolling out technology to enhance claims service, in particular in motor.

“Our Claims Hub, for instance, is about to unveil another upgrade.”

Kershaw added: “I am delighted to be joining Allianz Insurance at this exciting time, as changing regulations and car technology mean motor claims are evolving rapidly.

“With customer and broker expectations continuing to grow, Allianz is an organisation that is continually investing in its colleagues and technology to provide a market-leading customer journey.”

Also externally hired is Anthony Doyle, who was appointed technical claims manager for property on 1 June.

Doyle joins from loss adjuster Crawford and Company, where he worked for 10 years in various roles, including business transformation and head of field.

He brings 34 years of experience to the team, having gained operational and change management expertise at major insurers like Aviva, Direct Line and Ageas.

In his new role, Doyle will assist his colleagues in providing technical expertise as well as act as a key advocate for the major loss team.

Organic growth

The other two appointments confirmed this week are internal promotions.

Laura Bottomley was promoted to technical claims manager for injury, also on 1 June.

Bottomley has been with Allianz for 11 years and has been responsible for handling specialist claims within the major loss team, including implementing new strategies.

Prior to joining Allianz, Bottomley handled personal injury claims at a solicitors firm, NFU Mutual and the Motor Insurers’ Bureau (MIB).

Furthermore, Sharon Carter has become supply chain manager in charge of property and legal supplies. Carter has been with Alllianz for around a decade, specifically developing her expertise on the supply and experts area for the last five years.

Reporting to head of supplier services Colin Davies, Carter aims to focus on strong supplier collaboration to achieve better outcomes for customers.