A new automated claims process has been built which will communicate with landlords

Property technology company Goodlord has partnered with DAS UK to offer its customers a new rent and legal protection policy.

Goodlord is a disruptor in the rental market that has created an online platform to attempt to improve the renting process for agents, landlords and tenants. It claims to handle thousands of tenants weekly.

As part of this collaboration with DAS, Goodlord is changing its platform to include a new automated claims process.

It means communications with landlords will be automated through the Goodlord platform.

The new policy will ensure rent is paid to landlords should the tenant fall into arrears, and also covers property damage and the eviction of tenants or squatters along with legal proceedings. The policy pays out 75% of rent after vacant possession for up to two months and covers legal expenses up to £100,000.

Mickey Attia, Head of new business at DAS, commented: “We’re excited by this exclusive partnership with Goodlord, through which we will provide letting agents and landlords with ground-breaking policies, protecting their investments and reducing the hassle that can be associated with claims.

“We strongly believe in the Goodlord platform and the unique capabilities it offers to revolutionise the fulfilment of claims – this is a very significant launch.”

Strengthened DAS performance

DAS UK specialises in legal expense insurance and wrote almost seven million policies in 2018.

The announcement of this partnership comes after DAS UK revealed it has returned to underwriting profit and increased written premiums on last year. For 2018 it reported a COR of 95.4% (2017: 101.7%) and written premium of £118.0m (2017: £111.5m).

Oli Sherlock, Head of Insurance at Goodlord, said: “We want to offer Goodlord customers the best insurance provision on the market.

“DAS Insurance offers exceptional policy provisions and they understood our goal to simplify and improve the claims process.

“It was therefore a no brainer to enter into this exclusive partnership with DAS and update our insurance offering across the Goodlord eco-system.”