Hiscox paying up to 800 BI claims a month despite policyholder information struggle

UK money, cash (2)

Outgoing chief executive confirms that the insurer has accepted around 10,000 business interruption claims linked to the Covid-19 pandemic

Insurer Hiscox is paying between 600 and 800 coronavirus-related business interruption (BI) claims a month, however the “biggest challenge” hampering the progress of prompt claims settlements is “actually getting people to give us the information to do it”, according to outgoing Hiscox chief executive Bronek Masojada.

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