Personal Lines
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High five: Catch up on the biggest exclusive stories this week
Insurance Times rounds up the biggest exclusive stories from 28 July to 1 August 2025
News Analysis
Mapped out: How data is helping insurers navigate risky postcodes
Improved data models could prove vital in dismissing postcode generalisations and providing a more granular basis for underwriting
News
More than 10,000 fire damage claims invalidated due to lack of smoke alarm
Price comparison site estimates that policyholders may have missed out on £16.7m of claims payouts due to smoke alarm negligence
News
Allianz UK enters car and home insurance agreement with Sainsbury’s
’I’m excited to bring our insurance expertise to support Sainsbury’s Bank customers with their future insurance needs,’ says managing director
News
Land Rover thefts substantially decline as new model becomes the target
’JLR deserve huge credit for security upgrades which are apparently highly effective in deterring the professional criminals who target new cars,’ says technical director of motor
News
Insurers paid £1.6bn in property claims in Q2 2025
‘Our latest figures emphasise the vital protection insurance continues to offer people and businesses,’ says head of general insurance policy
News
UK accounts for 40% of European phone theft claims
‘London is especially vulnerable and the UK now leads Europe in phone theft claims,’ says managing director
News Analysis
Pet and travel insurance complaints rise amid regulatory scrutiny
In particular, claims journeys appear to be causing customer dissatisfaction, says market intelligence firm
News
Unawareness of crash for cash scams costing UK drivers
‘Crash-for-cash scams remain a serious threat to drivers across the UK, especially in cities like London,’ says head of customer care
News Analysis
Market responds to FCA clamp down on 'poor' practice in claims
’Transparency in claims handling is paramount, fostering trust and demonstrating a genuine commitment to customer well-being,’ says head
News Analysis
Latest FCA complaints data reveals drop in motor-related disputes
Motor insurance – the second most complained about product covered by the FCA – saw a drop of 22,000 complaints lodged in the second half of 2024, reversing a trend of increasing complaints
News
FCA issues update on investigation into premium finance market
’Typically, when firms charge extra for premium finance, the annual percentage rates are in the range 20-30% but almost 20% of consumers pay over 30%,’ says regulator
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registered in England & Wales with number 01676637
at The Echo Building, 18 Albert Road, Bournemouth,
England, BH1 1BZ - a Gannett company
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