’Our household loss recovery insurance is aimed to improve outcomes at the point of claim,’ says chief operating officer
Qlaims has announced the launch of its household loss recovery insurance on Acturis eTrade.
Available from 27 April 2026, the new product provides specialist support for household property claims.
It is designed to complement home and private client policies and offers a range of claim thresholds from £5,000 to £20,000, a declined claim review service, as well as cover for multiple homes.
Qlaims chief operating officer Simon Fenwick said: ”Our household loss recovery insurance is aimed to improve outcomes at the point of claim. Making it available on Acturis eTrade means brokers can now offer a high value service that supports their clients when they need it most and strengthens those long‑term client relationships.”
‘Right outcome’
The product also offers an assistance only option that can be attached to more standard, lower premium home policies as an alternative to traditional loss recovery.
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Chief executive Liz Latter said: ”Even with insurers providing a good claims service, many clients still find claims stressful, time consuming and difficult to navigate.
”Our household loss recovery insurance gives clients access to experienced, independent specialists who stay with them throughout the claim, helping them achieve the right outcome from their policy.”
His career began in 2019, when he joined a local north London newspaper after graduating from the University of Sheffield with a first-class honours degree in journalism.
He took up the position of deputy news editor at Insurance Times in March 2023, before being promoted to his current role in May 2024.View full Profile
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