Story of the Day – Page 3
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News AnalysisGraham Stait: Allianz’s motor trade revamp and target to become ‘easiest to do business with’
Allianz’ director for UK markets lays out why the insurer is doubling down on mid-market motor trade, where AI is reshaping underwriting discipline and how broker expectations are driving a major service overhaul
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NewsMiddle stresses that Ageas UK’s commitment to brokers is ‘undiminished’ after deals
’We need to keep our eye on the market and our distribution partners to make sure we continue to do the things that are so important to us,’ says chief executive
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IT InterviewJames Nicholson: What to keep an eye on in the claims sector for 2026
With the New Year in sight, Zurich’s chief claims officer predicts a significant uptick in claims from ’failing AI systems’ and ’wrong decisions’ being made regarding customer experience
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IT InterviewNicola Holmes: Schemes leader bringing insurer know-how to broker business with ‘energy, optimism, influence’
Divisional director leaves insurer days behind as ‘the culture, the people [and] the growth ambition’ of specialist intermediary lures her into broking
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IT InterviewManjit Rana: Clearspeed’s metal detector approach to claims fraud
’We can identify who’s safe and who needs frisking to confirm they’re not a risk. The metal detector doesn’t put a barrier down that stops you flying when it beeps red – it just points out the need for a secondary check,’ explains executive vice president
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News AnalysisThe Big Question: What will industry innovation for UKGI look like in 2026?
During 2025, artificial intelligence has quickly reshaped roles, processes and risk exposures – but what innovations and new technologies are UK general insurance participants expecting to land next year and what impact could they have on market practices?
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News AnalysisBroker CEO Forum: Mainstream carriers exploring fringe product propositions are ‘threat to MGA model’
With the dynamics of insurer and MGA relationships coming under the microscope at broker event, panellists additionally emphasise that ‘MGAs only exist on third party capital’, so ‘cannot afford to run business with brokers [that] aren’t delivering’
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AnalysisIn Focus: How should the industry adapt to AI written insured submissions to prevent accidental application ‘fraud’?
During the latest Insurance Times TechTalk Live event, the discussion raised the issue of increasing use of AI by customers to write policy inception or claims submission materials, leading to non-deliberate misrepresentation caused by AI-generated inaccuracies. How should the industry face this emerging threat while safeguarding the customer experience?
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NewsNew Gallagher structure to set broker up for ‘next 10 years of growth’
’We’re doing this from a position of growth, a position of strength,’ says chief executive of UK and Ireland retail broking
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AnalysisHackers using stolen insurance documents to tailor ransomware demands
Cyber criminals are using stolen insurance documents to extort the maximum ransom from their victims, with one such group declaring, ‘we are very well informed and precise in our operations, so we know that Wootton have cyber insurance that reaches £500k’
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AnalysisBroker CEO Forum: Industry must make talent development ‘strategic and intentional’
’Having better, more well rounded individuals that understand all facets of the market is a real investment in the industry of the future,’ says insurer’s head of retail
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News AnalysisInsurers face growing exposure as surge in workplace stress escalates
‘The biggest overarching driver we see is awareness – we’re all far more aware of mental health and its impact on business,’ says broker
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News AnalysisCan gadget growth help attract the next generation of insureds?
Growing rates of gadget insurance uptake among younger customers presents an opportunity for the insurance sector to demonstrate its value to a new cohort
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AnalysisWas scratching out required pet damage insurance from Renters’ Rights Act a missed opportunity?
With the Renters’ Rights Act coming into force last month, the decision to drop the clause that allowed landlords to require tenants hold pet damage insurance has come under fire, with a managing director branding it a ‘retrograde step for landlords and tenants alike’
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News AnalysisSector should not aim to implement AI as a ‘be-all and end-all’ solution
’The AI can recommend a course of action, but the handler has to take the final decision,’ says chief executive
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News AnalysisPrices plummet as diesel vehicles ‘biding their time before the scrap heap calls’ – Percayso Inform
The resale price of electric cars has rebounded from a record low in April 2025, while diesel vehicles continue to haemorrhage value, according to the latest used vehicle market data from Percayso Inform, released in partnership with Insurance Times
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IT InterviewQ&A: Gareth Haagman on winning the Young Achiever in Technology and Innovation Award 2025
Insurance Times speaks to the winner of 2025’s Young Achiever in Technology and Innovation Award, Gareth Haagman, to find out more about his career so far, his impressive award win and his plans for the future
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IT InterviewXavier Laurent: Banging the drum for ‘consistency’ at Covéa Insurance following new UK leadership
Although emphasising that status quo will be maintained at the insurer in the short term, incoming chief executive adds that his business development expertise will prove ‘instrumental in supporting Covéa Insurance’s next chapter’
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IT InterviewGeorgina Davis: Making a mark on regional growth and future leaders
After six months in role, the sector’s youngest regional head has taken her division from strength to strength – writing over 30% more new business so far this year than in all of 2024
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NewsBank of England boss tells insurers to ‘light the blue touchpaper’ and innovate
’Looking ahead, we want our commitment to innovation and competitiveness to be increasingly clear,’ says director
