Claims Technology – Page 11
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Features
Briefing: Faltering RSA can take inspiration from Zurich on broker service
RSA came bottom across all of Insurance Times’s broker service surveys. Where does it go from here?
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News
Direct Line reveals new executive committee roles and responsibilities
The changes aim to evolve the group into ‘an insurance company for the future’
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News
Claims Excellence Awards finalist 2021 Q&A: Claims Consortium Group’s Synergy software halves claims times
The winners will be revealed at a free virtual ceremony on 27 May 2021, but delegates need to register in advance
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News
Claims Excellence Awards finalist 2021 Q&A: Horwich Farrelly’s counter-fraud program expected to save insurers £18m
The winners will be revealed at a free virtual ceremony on 27 May 2021, but delegates need to register in advance
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News
Claims Excellence Awards finalist 2021 Q&A: Claimsplanet sees 31% improvement in claims turnaround times
The winners will be revealed at a free virtual ceremony on 27 May 2021, but delegates need to register in advance
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IT Interview
Mike Brockman: The future of telematics provides an ‘opportunity for brokers to flourish’
ThingCo founder and chief executive believes telematics can ‘enhance’ customer relationships and help stamp out fraudulent claims
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News
Claims Excellence Awards finalist 2021 Q&A: Insurers using Aquarium’s claims platform pass savings to customers
The winners will be revealed at a free virtual ceremony on 27 May 2021, but delegates need to register in advance
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News
Former Zurich CFO launches turnkey solution business for ‘frustrated change-makers’
Insurance Times cuts the opening ribbon of Daniel Pender’s new venture, which aims to ‘to solve the problem that everyone’s been trying to solve’ in terms of bringing new products to market promptly
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News
Side hustle spike causes motor claims concern - ThingCo
Delivery driving, in particular, carries a greater amount of risk than vehicles insured for social, domestic and pleasure purposes
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Features
C-suite support vital for digital transformation to avoid ‘chaos’
To deliver digital transformation, ’both practical and emotional support’ is needed from c-suite executives – otherwise change is ‘impossible’
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News
Ripe’s profit levels up 75% amid multimillion-pound cloud investment
The insurtech’s growth has been accelerated by investment in its customer relationship management platform, called the Juice
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News
Allianz and SYNETIQ launch green parts-based repairs platform
The new initiative is a ‘great step forward’ in ‘automated and sustainable motoring solutions’
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News
Majority of claimants still set to be represented by law firms or CMCs in new whiplash portal
Chief commercial officer questions ‘whether the hard yards of the last few years are really worth it’ if claimants fail to use the portal as Litigants in Person
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News
Brokers encouraged to build better relationships – CII
Brokers must be ’crystal clear about what needs can be met by products and services’, says CII’s director of policy and public affairs
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News
Qlaims and Hedron Network to offer new solution for brokers
The partnership aims to enable network members to ‘differentiate themselves from the competition’
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News
LexisNexis Risk Solutions partners with Mercedes-Benz
The agreement re-establishes the power of using advanced driver assistance systems for more personalised insurance
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News
Guidewire chief exec reveals key trends driving change in insurance
Speaking at Guidewire’s conference last week, its chief executive revealed key insurance trends as well as the launch of Cortina’s third release
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IT Interview
Jacqueline McNamee: The insurtech MGA serving brokers ‘something different’
Ex-AIG boss McNamee has plans for C-Quence’s next chapter, including servicing its ’tremendous broker distribution channel’
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News
By Miles and Covéa Insurance enter new UBI partnership
The insurtech’s chief executive and co-founder said the business has just seen its ’strongest sales months ever’
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IT Interview
Stephen Murphy: Applied Systems’s next chapter ‘challenging previous assumptions’
Applied Systems Europe’s customer success director reveals what the software house’s plans with Google will mean for brokers and insurers