Claims Technology – Page 16
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Sponsored ContentThe undeniable need to keep customers safe and socially distanced claims – Audatex
International regional managing director, David Shepherd at Audatex’s Solera, has more than 40 years’ of experience in the insurance and collision repair industry, he discusses the impact of the Covid-19 socially distancing rule on claims with Insurance Times
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Sponsored ContentThe trends insurers need to know and how they’ll determine marketing spend – Oliver
Simon Martin, founder and chief executive of in-house agency solutions provider Oliver and former director of specialist units at Aviva, tells Insurance Times about the ‘fast trends’ he foresees for insurers
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IT InterviewCovea continues ‘to put the customer at the heart of everything we do’ – Sue Coffey
Plus, the insurer is working to create virtual touch points with intermediaries as it looks to expand its distribution channels
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NewsAllianz Partners teams up with Irish insurtech for post-pandemic travel insurance platform roll out
The platform aims to settle travel insurance claims faster
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NewsTrõv partners with NIG underwritten electric car rental service for London fleet proposition
The partnership will see the two firms manage risk more effectively for electric cars
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NewsArch inks deal with insurtech Concirrus
Arch will be using the insurtech’s intelligence platform which can provide advanced premium forecasting
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NewsFloodFlash pays Storm Christoph catastrophe claim in 9 hours 44 minutes
It means that policyholders can be paid their claim on the same day
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NewsLloyd’s offers AI-enabled reputational risk cover
Product helps mitigate the risk to profitability posed by reputational crises and offers real-time threat insights
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NewsIndustry experts raise insurance implications after first woman convicted of e-scooter drink driving
A 20-year-old woman in Newport, Isle of Wight was found to be nearly three times over the legal limit of alcohol while driving an e-scooter, industry experts debate the insurance implications
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NewsThingCo secures van broker partnership
The insurtech hopes to make improve safety on the roads and reduce insurance costs
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NewsCovid-19 pandemic exposes brokers’ over-reliance on price comparison websites
The UK lockdown has presented a unique challenge for brokers trying to get new business
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NewsSupreme Court BI appeal highlights need for national risk strategy – Totus Re
James York co-founder and co-convenor of Totus Re tells Insurance Times why the Supreme Court decision sheds light on the need for a national risk strategy
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IT Interview‘We’re not interested in profit – we’re interested in building an asset’ says McCarron Coates
The Leeds-based commercial broker tells Insurance Times about its ‘old-fashioned’ approach to broking and why service quality is paramount
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NewsBetter technology in cars will not cause blanket claims inflation – Ageas
As more sophisticated technology becomes commonplace in cars, the cost of repair will fall in the long-term, predicts the insurer’s claims director
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NewsInsurers must act quickly to compensate customers and rebuild trust says Insurtech UK
Insurers will need to rebuild trust with customers following the Supreme Court ruling, but the pandemic has also highlighted the need for digitalisation
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IT InterviewCustomer engagement set to be boosted by greater use of digital and AI, says Ageas claims director
With the Covid-19 pandemic accelerating both customer and staff comfort in using digital communications and processes, insurer and customer engagement is expected to go up a notch in 2021, predicts UK claims boss
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NewsLiP portal delay is ‘rare bit of good news’ say insurers
Regardless of the launch date, there are still likely to be ‘teething problems’ – embedding the new system will therefore be a priority for insurers
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NewsLexisNexis Risk Solutions launches email address validation tool to combat application fraud
The tool is designed to streamline the quote process, free up insurer resources and assist with identifying fraudulent policies
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NewsZurich UK offers fully paid emergency leave for parents and carers during latest lockdown
Since March 2020, Zurich has implemented a number of measures for employee wellbeing including the provision of additional free office equipment for safe and effective working from home
