Claims – Page 275
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NewsCILA director Hyde hails professionalisation of sector
Last five years have seen twenty-fold increase in loss adjusters professional qualifications
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AgendaTechAwards 2015: Celebrating Innovation
The 2015 Insurance Times Tech Awards celebrated the incredible innovations insurance companies are making to engage with customers on a digital level.
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Online onlyCPP hires new finance chief Michael Corcoran
The insurer has suffered a torrid few years with the FCA amid mis-selling fines
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NewsMotorists baffled by car insurance, says CII
CII creates Ciindy to help clear up motor insurance queries
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NewsFCA plans deadline for PPI complaints
Regulator to consult on plans to introduce Spring 2018 cutoff date
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FeaturesTechAwards 2015: Angela Morrison - CIO of the Year
Angela delivered change across Direct Line Group to meet the needs of an ever-increasing digital environment whilst remaining in a clear regulatory framework. She has successfully put in place functions to support the 2012 separation of DLG from RBS and completed the migration of all systems from the bank. She ...
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FeaturesTechAwards 2015: Callstream LTD - Technology Partnership of the Year
Callstream entered their Callstream Vault for PCI-DSS, which increases customer security by suppressing the tones when a caller presses a credit card number into the phone stopping them being recorded by call centre agents. The card details are then forwarded directly to the payment gateway, so they are not stored ...
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FeaturesTechAwards 2015: Insurance Services Office - Claims Technology Initiative of the Year
ISO entered ‘Case in Point,’ a predictive analytics tool to help insurers better understand settlement negotiation behaviour of individual fee earners within claimant lawyers. It uses data from the industry Claims Portal together with ISO Claims Outcome Advisor to offer analytics for personal injury claims handlers. This is a system ...
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FeaturesTechAwards 2015: Ingenie - Telematics Champion of the Year
Ingenie entered The Driver Behaviour Unit (DBU) from the ingenie app. Advisers work with reckless drivers to improve their driving score out of 100 to reduce their risk of crashing and increase their chance of getting a discount on their premium – up to 21% over the year. The judges ...
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FeaturesTechAwards 2015: AON Benfield - Broker Innovation of the Year
AON Benfield entered PACE, which allows reinsurance underwriters to quickly price catastrophe reinsurance programmes using ReMetrica. It further aggregates each treaty’s exposures and allows underwriters to immediately see the marginal impact of underwriting that contract against the rest of their portfolio. The winning entry provided clients with much greater insight ...
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FeaturesTechAwards 2015: Direct Line Group - Insurer Technology Innovation of the Year
DLG entered their guaranteed seven day repair promise, supported by an online tracker. The company pledge to pay the customer £10 for each additional day it is late, up to seven days. What the judges said: The winner perfectly illustrates how technology can be used to improve the customer experience ...
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NewsCFC to offer Government backed cyber accreditation for free
The underwriting agency has long been at the forefront of cyber development, launching an online advice hub last month
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NewsCDL launches online tool for Gallagher-owned broker
Rossborough serve customers across the Channel Islands
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FeaturesAnalysis: The Knowledge – technology and data boost flood modelling
The availability of more powerful computers and better data are bringing greater clarity to understanding flood risk. Some insurers, however, are being held back by legacy systems
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NewsQuindell reports £35.5m pre-tax loss as 'brand issues' slows down sales
The insurance outsourcer also restated its results for the first half of 2014 – reporting a pre-tax loss of £35.7m
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NewsCrawford & Co's Burke elected president of CILA
Pledges to highlight added value loss adjusters provide
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NewsInvestors to sue Quindell for £9m
Company says no impact on £500m cashback, share buyback plans
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NewsNew breed of dragons help start-ups disrupt insurance
Startupbootcamp FinTech nurtures innovative businesses and helps them find investors, and boss Nektarios Liolios warns the insurance industry not to close its eyes to disruptors
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