Chris Chatterton: Incoming OIC portal is ‘slightly past its sell by date’

Chris Chatterton

Despite describing the motives behind the new portal for whiplash claims as ‘sensible’, handl Group’s chief commercial officer says ‘the vehicle we’ve been given is a bit unfortunate’

The new Official Injury Claim (OIC) portal, due to be implemented on 31 May 2021, is “slightly past its sell by date” and “doesn’t really relate to the original purpose at all”, according to Chris Chatterton, chief commercial officer at handl Group.

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