All articles by Katie Scott – Page 20
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AnalysisBriefing: Can insurance fraud prevention be measured?
Insurance fraud has the potential to be a ‘source of income’ amid rising living costs, so finding ways to measure fraud prevention is an increasing priority for the sector
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NewsFCA finalises ‘comply or explain’ diversity rules
Listed firms will need to adhere to the new rules for financial accounting periods from 1 April 2022
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IT InterviewLee Mooney: RSA’s commercial lines business is ‘nothing without our broker partners’
RSA’s commercial lines managing director explains how the insurer’s three-pronged approach aims to improve broker service and encourage ‘growth mode’
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IT InterviewStewart McCulloch: Online ADR is ‘saving the day’ following pandemic-induced court backlogs
There is no ‘place in the future for having a complex, disproportionate process which just complicates things unnecessarily’, says managing director
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NewsCar insurance insurtech raises £1.8m in seed funding
The investment means that the business is ‘well on the way’ regarding its mission ‘to challenge the status quo’ and ‘turn insurance on its head’, says chief executive
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AnalysisBriefing: ‘Disappointment’ remains about OIC’s lack of ADR amid digitalisation scrutiny
Did the government miss a trick by not signposting online alternative dispute resolution via the Official Injury Claim process?
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IT InterviewSarah Mallaby: Partnering with brokers on schemes is ‘a real bright spot’ for Axa UK
The insurer wants ‘to work with all brokers’, according to its distribution and trading director
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AnalysisOpinion: When will insurers’ broker service improve?
Editor Katie Scott questions why broker service from insurers still has not improved, despite consistent feedback from brokers that communications and decision-making have slowed
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NewsPIB Group undertakes ‘big investment’ in data analytics
Chief executive says the broker is ‘learning a lot already’ about unstructured data
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NewsClimate change has ‘broken the world of risk management’
However, applying an ‘insurance mindset’ to climate-related issues can support the ‘race for resilience’, says government’s climate champion
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AnalysisBriefing: Sector-wide cultural change and ‘radical collaboration’ will drive flood resilience work
Flood Re believes the role of insurance is changing as it urges insurers to offer property repair improvements to combat poor flood resilience
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IT InterviewPIB targets M&A in Europe because it is ‘just running out of opportunities in the UK’
Although not aiming for world domination, PIB Group does want to ‘build a volume business right across Europe’, says chief executive
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IT InterviewRSA UK&I boss Ken Norgrove responds to two star broker service result
The chief executive admits that RSA’s broker service has been ‘at best average’
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NewsBrokers and insurers working at ‘two different speeds’ during Covid has been ‘frustrating’ - PIB
Broker chief executive ‘wouldn’t use’ Covid-19 ‘as an excuse in my business’ for delayed communications
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AnalysisBriefing: Russia-Ukraine insured losses deemed ‘manageable’ – but how long for?
Investment bank predicts that conflict losses will be ‘manageable’, yet insurer boss believes flexibility will remain central for keeping abreast of unfolding situation
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NewsCGI vice-president consulting expert makes move to EIS
The digital expert described his new job role as ‘the perfect fit’
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AnalysisBriefing: Was the MoJ’s part two consultation response worth the bother?
With a five-year gap since the initial reform consultation and the OIC portal still posing functionality problems, has the MoJ taken the easy way out with its no change agenda for part two of the whiplash reforms?
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NewsMoJ unveils no change to credit hire and rehab in part two whiplash reform consultation response
The government will work with industry stakeholders to see whether arrangements such as the GTA should become mandatory, however the emphasis is on the ‘industry to keep its own respective houses in order’
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IT InterviewShirley Woolham: ‘Thematic response’ needed by claims sector to ensure OIC portal success
Law firm chief executive acknowledges that despite ‘issue after issue’ and ‘moaning’, the Official Injury Claim portal ‘is not going away’
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AnalysisBriefing: Insurers increasingly seek to clarify risk appetite for brokers following BI confusion
But, ‘appetite’ can mean different things to different insurers and brokers, meaning that communications need to continue to be clearer than ever



























