Latest News – Page 2280
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News
Making the cultural shift
Meeting the FSA's deadline for reform will not be an easy task for Lloyd's, says Michael Faulkner
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Comments/Letters
The mantra of fairness is unfair on insurers
A deluge of 'fair practice' is driving insurers' customers to the internet, says Elliot Lane
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Comments/Letters
Contract certainty is not just a Lloyd's issue
The provincial market must deliver policy wordings promptly, or face the FSA, says Michael Faulkner
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Features
Be clear on claims
The handling of claims is key to successful customer relationships. Fiona Andrews outlines the essentials that claims personnel need to know
