News Analysis – Page 11
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News Analysis
Briefing: Can marine trade body keep the market shipshape amid rising tide of risks?
Innovation in the marine and cargo classes is sorely needed to help this sector weather oncoming challenges – but will conversations at IUMI conference garner insurer support?
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News Analysis
Ukraine’s resilience poses questions for insurers for when the war ends
Contributor Jon Guy shares his perspective on how rebuilding Ukraine post-war could impact the UK insurance market, with finances, supply chains and resourcing likely to be in scope
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News Analysis
Briefing: What can the industry learn from the latest FCA value measures?
Insurance DataLab hazards an estimate at what other lines of business could face the same treatment as Gap insurance from the regulator
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IT Interview
Insurers will need to take the pain if they are to make the most of AI – Esure
Having the right underlying systems in place to support AI functionality is crucial, according to insurer’s chief customer officer
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IT Interview
Chris Rolland: ‘Doing the right thing’ as a competitive advantage
’That flight to quality that we’ve seen across the insurance industry in the past few years has become more important, especially in travel insurance,’ says chief executive
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IT Interview
Chris Newton: Send Technology is focused on ‘solving real world problems for underwriters’
Chief technology officer believes the commercial insurance sector is ’ripe for disruption’
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News Analysis
In Focus: Are cyber insurers prepared for BI claims after July’s global outage incident?
Head of claims reports that cyber is an ‘ever-changing’ risk and that there is more variety in how BI claims can now present themselves
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News Analysis
Briefing: Affordability debate continues as risk, reinsurance and politics collide
The Labour party already has motor insurance premiums in its sight – but how long until home insurance starts to face the same level of scrutiny?
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IT Interview
Jacqueline McNamee: ‘Transparency of data’ is key challenge facing MGA market
Jacqueline McNamee, chief executive at C-Quence, outlines how the MGA is looking to deliver for its broker partners, as well as reveals her views on how the MGA market will evolve over the upcoming year
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News Analysis
Briefing: Are you being served?
The role of the broker should be ‘to absorb complexity and convey simplicity’ – but today’s disconnect between customers and the profession provides a broadening challenge to achieving this aim
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IT Interview
Markel’s success relies on ‘having the right people’ to pick up broker calls
A business can have the ’best trained staff, but if employees are not willing to pick up the phone, no amount of technology will make a difference,’ says underwriting director
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IT Interview
Simon Lancaster: SJL Insurance seeks ‘to provide that link between broker and underwriter’
Chief executive outlines ‘fiercely independent’ wholesale broker’s organic growth trajectory, emphasising that the firm is ‘still very much a relationship business’
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IT Interview
Theo Duchen: ‘More work to do’ around eTrading complex insurance products
’Complex [risks are] not that easy to compare. [They often have] terms and conditions which need quite a lot of interpretation,’ says co-chief executive
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IT Interview
Sam White: Stella Insurance is focused on ‘solving the problem, not owning the proposition’ for domestic abuse policy
Chief executive would ’love to see domestic abuse and rape crisis support embedded in all home and motor insurance policies’
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News Analysis
Are there high stakes for AR networks following Aub and Movo Group deal?
Insurance Times considers the nuances of Aub Group’s recent investment into UK-based Movo, which sees the Australian parent grow the number of AR networks within its portfolio
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News Analysis
Briefing: FCA’s thematic review demands greater disclosure from industry
With claims service still flagging, the regulator has put its foot down in its latest report, claiming that the industry’s ‘failings have led to harm’
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News Analysis
Briefing: Schools, charities and public sector sees ‘more frequent’ cyber attacks in 2024
Cyber criminals seeking personal data phishing and ransomware opportunities are looking at tightly resourced schools, charities and public sector firms as targets
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IT Interview
Jason Storah: Insurance must be ‘more deliberate’ in ‘attracting and fostering talent’
Aviva seeks to collaborate with brokers on ‘really valuable’ talent attraction, alongside continuing to invest in measures designed to bolster brokers’ businesses and cement working partnerships
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IT Interview
Liz Latter: Qlaims’ mission to bring concierge claims management to the mainstream
’To be able to give clients support at that moment in time when they most need us is just the right thing to do,’ says chief executive
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News Analysis
The Big Question: Where can the FCA streamline its rulebook in line with Consumer Duty linked review?
Insurance Times asks industry experts about where the FCA can simplify its rules to avoid duplication with Consumer Duty regulation