News Analysis – Page 7
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News AnalysisTechTalk: Insurers still grappling with legacy system challenges
If legacy technology is not updated coherently across the supply chain, this could ’create inconsistent customer experiences at different points in the customer journey’, says law firm chief executive
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News AnalysisBriefing: Will the DLG board stay loyal to Winslow as Aviva goes on ‘charm offensive’?
DLG rejected a takeover attempt from Aviva, saying the offer ’substantially undervalued the company’
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News AnalysisBriefing: ‘Tis the season to be jolly?
Macroeconomic circumstances have buffeted the UK general insurance market in recent years – that trajectory looks set to continue as 2024 comes to a close and pressure points still pinch firms
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News AnalysisIn Focus: How are ghost brokers utilising social media to commit fraud and what can be done to mitigate this approach?
Insurance Times asks industry experts how fraudsters are exploiting social platforms and what measures can be taken to tackle this growing threat
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News AnalysisThe Big Question December 2024: What trends do the UKGI market need to be cognisant of heading into 2025?
With the new year fast approaching, Insurance Times quizzes industry experts on what the insurance sector should watch out for in 2025
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IT InterviewCovéa Insurance does not want to ‘rush and fail’ growth after 2023 job cuts – Georges de Macedo
Despite falling nine places in this year’s Top 50 Insurers report, published by Insurance Times and Insurance DataLab, insurer chief executive believes ‘growth is not difficult’ to achieve
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News AnalysisBriefing: Is the FCA misunderstanding insurance fundamentals?
Regulatory investigations appear to be tightening the leash on insurance operations, despite the FCA’s bid to streamline its rulebook – but is the FCA missing the point on key practices within the market?
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News AnalysisJohn Warburton and Vicky Ferrier: Konsileo committed to ‘secret sauce’ as broker comes of age
‘Motivating people in an organisation just boils down to providing them autonomy, mastery and purpose,’ says chief people and commercial officer
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News AnalysisBriefing: Technology innovation once again raises London’s transformation hopes
Data driven underwriting is set to become ‘fundamental part of Lloyd’s future’, says membership organisation
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IT InterviewAlan Thomas: Picking ‘up the reins’ at Ripe Insurance
’What I’ve seen really work for growing businesses and making it successful really depends on how you get something in front of customers that they want,’ says chief executive
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IT InterviewFCA review on rule simplification offers ‘opportunity’ to forge ‘proportionate’ framework – Jon Dye
The chief executive says Consumer Duty marked ‘a significant regulatory change’ that ‘has involved a good deal of work’ to implement and embed successfully within the insurer’s operations
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News AnalysisThe complexity of business interruption insurance – and why innovation is lagging behind
Technology has already improved ‘low-hanging fruit’ problem areas, but now it is time to aim a little higher with AI tools, to better support claims handlers and end customers with detailed BI claims
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NewsAI helping underwriters spend more time in-person with brokers
’AI can help firms gain a competitive edge by removing admin from the underwriter, so they can spend more time in meaningful discussion,’ says managing director
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AnalysisBriefing: When competitors collaborate…
UKGI’s broker leaders dissected some of the sector’s most pertinent challenges at this year’s Broker CEO Forum
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News AnalysisGTA chief says greater regional stability needed prior to launching EV credit hire scales
Pressure for the General Terms of Agreement to include electric vehicles is increasing, but those behind the scheme say that this inclusion can only come when key issues are resolved
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News AnalysisBriefing: Data reform bill treads privacy fine line, but insurer opportunities ahead
New data access bill has the power to ’drive efficiency and economic benefits’, says head of analytics, claims and underwriting
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News AnalysisInsurers going that little extranet to tackle rising underinsurance
With insurers agreeing on the persistent risk of underinsurance, they discuss the suprising benefits of eTrading in addressing the issue
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News AnalysisGreater software house collaboration could reap benefits for commercial lines eTrading
Commentators agree that software house cooperation on commercial lines digital trading is only happening in ‘pockets’, yet this teamwork could ‘provide the broking community with the tools they need to deliver an efficient but high level of service to customers’
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News AnalysisHow can broker schemes help entice the next generation of hobbyists?
Certain passions, such as classic cars, have an ageing demographic of participants – yet broker schemes can support clubs in futureproofing much-loved hobbies
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NewsHigh Five: Catch up on the biggest stories this week
Insurance Times rounds up the biggest stories from 11 to 15 November 2024
