‘The formation of the PCAB will help the CII ensure its initiatives continue to be focussed on the priorities that are key to those operating in the industry,’ says new chair

The Chartered Insurance Institute (CII) has appointed a new Professional Communities Advisory Board (PCAB), bringing together senior figures from across the insurance market to provide practitioner feedback on the organisation’s work.

The board includes representatives from broking, underwriting and claims, as well as trade bodies the ABI and Biba.

Richard Napoli, divisional director of customer solutions at Markel, has been named chair, while Axa’s director of schemes and delegated authorities Joel Markham will serve as deputy chair.

Other members include senior leaders from Chubb, First Central, Allianz, PIB, Biba and the ABI.

The CII said the board had been established to provide greater practitioner insight into its strategic thinking and support work across areas such as thought leadership, learning and professional development.

Napoli, new chair of the PCAB said: “The formation of the PCAB will help the CII ensure its initiatives continue to be focussed on the priorities that are key to those operating in the industry.”

Practitioner insight

The PCAB will work alongside the CII’s specialist advisory groups in broking, claims and underwriting, helping to identify emerging risks, market developments and professional priorities.

According to the CII, the new framework is intended to create a more consistent process for gathering industry insight and translating it into research, guidance and learning materials for members.

Adam Harper, executive director of advocacy and professional standards at the CII, said the profession was navigating significant change driven by evolving customer expectations, emerging risks, technological developments and regulatory pressures.

“[The PCAB’s] expertise will help us to really understand the challenges and opportunities facing the profession, strengthen the relevance of our thought leadership and learning activity, and ensure that the voices of practitioners continue to shape the future direction of our work,” he added.