’We look forward to delivering peace of mind to NatWest Group’s customers,’ says chief sales and distribution officer

NatWest Group has appointed Allianz Partners to provide travel insurance to customers holding packaged bank accounts, a statement released today (18 January 2024) said.

The deal will see the insurer leverage its digital offering to provide the bank’s customers with access to a range of online services.

It will do this through the Allianz Assistance hub, which will be integrated with the bank’s online banking app.

The hub will allow customers to manage their cover, purchase additional policies, seek assistance and track claims.

”Our digital innovation, combined with the human touch, has enabled us to broaden our share of the UK travel insurance market and this collaboration exemplifies our customer focus and commitment to provide exceptional insurance products and services, embedded within our business partners’ products,” Marcus Latchford, chief sales and distribution officer of Allianz Partners UK and Ireland, said.

“We look forward to delivering peace of mind to NatWest Group’s customers.”


The deal came following Allianz Partners’ partnerships with Coutts, RBS International and Isle of Man Bank.

The new partnership spans NatWest Group’s wider family of banking brands including NatWest, Royal Bank of Scotland and Ulster Bank.

Customers will have access to Allianz Partner’s travel insurance from February 2024.

Barry Connolly, managing director of every day banking at NatWest, said: “Travel insurance is one of the benefits that our packaged account customers tell us they value the most.

“We’re really pleased to be working with a global, long-standing trusted partner to enhance the experience customers have when taking out the product and tracking their claims, giving them greater peace of mind.”