Regulation – Page 138
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News
Ageas fined £10,000 for abandoned phone calls
Over-50s specialist made 148 abandoned calls, Ofcom investigation finds
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AgendaBriefing: ‘Applaud Bardet for Swinton’s culture change’
Reformed sales practices at the broker have helped it overcome its past
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Online onlyLaspo having no affect on fraudulent claims – Hill Dickinson
Hill Dickinson head of fraud Peter Oakes said claimant lawyers and accident management companies are finding ways to side-step the measures
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Online only
Claimant forced to pay Admiral's whiplash defence costs in victory for insurers
Admiral proved fundamental dishonesty case to recover legal costs under new rules
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Online only‘CMA investigation had a flat tyre before it hit the road’ – Aviva’s Wilson
Aviva group chief executive Mark Wilson said the Competition and Markets Authority probe into the private motor insurance market did not have the right scope to be able to deal with inflated claims costs
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News
Ageas fills Brendan Devine's role with new commercial director Bert Main
Main will look after RIAS, Castle Cover and Kwik-Fit brands
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Agenda'Insurers must keep their promise on premiums'
Long an advocate of the insurance industry during his time in parliament, Jonathan Evans, who is set to retire from the House of Commons, says the industry must keep its side of the bargain on legal reforms
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News
FCA fine and restructuring costs cut Swinton’s profit by 18.9%
Broking group slashes dividend to £7.2m from £27m
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Markets & RisksIndustry split over success of EL/PL portal
Critics say portal is not fit for purpose, with only one-third of EL cases staying within it, while others believe the system will repeat success of motor portal
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News
Drop in complaints against general insurers and brokers
General insurance third most complained about product to FCA
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Online onlyCMA probe: watchdog defensive of lack of action on credit hire
Probe leader Alasdair Smith said the Competition and Markets Authority was left with no alternative option for tackling inflated credit hire costs
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Online onlyCMA probe briefing: a 288 page report but not a lot of action
The Competition and Markets Authority private motor insurance probe was meant to solve the problem of credit hire and drive down costs. But with no remedies put forward for tackling inflated claims costs, has the investigation been a costly missed opportunity?
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Online onlyCMA probe: lack of action means claims costs could increase
Insurers warn that the Competition and Markets Authority’s failure to deal with inflated credit hire and repair costs could lead to an escalation in the price of a claim
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NewsCMA probe: Lloyd’s market considering appeal
The Lloyd’s Market Association has been critical of the probe into the private motor insurance market
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Online onlyCMA probe: credit hire firms looking to invest after years of uncertainty
Credit hire industry welcomes the findings of the Competition and Markets Authority and urges insurers not to launch an appeal
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NewsCMA probe: Biba welcomes aggregator pricing agreement ban
But the trade body said the ban should have included wide most favoured nation clauses
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Online onlyCMA probe: insurers must improve how add-ons are sold
No claims bonus protection comes in for special criticism from the watchdog
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Online onlyCMA probe: industry reaction
Insurance Times brings you a round up of industry responses to the Competition and Markets Authority final report from its probe into the private motor insurance market
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Online onlyCMA probe: insurers slam watchdog on lack of action
The ABI has criticised the CMA for not taking any action on credit hire costs
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News
FCA cancels east London broker's permission
The regulator said EPLS Risk Solutions failed to submit its February RMAR despite repeated demands
