Broker Software Platforms
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NewsBrokers call on insurers to make more products available on software platforms
‘These results underline the importance of improving digital accessibility and usability in the commercial motor insurance market,’ says head of schemes
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NewsAI usage in insurance is an ‘evolution, not revolution’ – Hiscox
Insurer’s head of technology emphasises that AI is ’a tool to enhance existing practices’, rather than act as a replacement for current people and processes
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NewsBroker Insights updates decision intelligence platform
‘Our primary focus has been on creating a scalable, unified infrastructure that supports rapid future development,’ says chief executive
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NewsInsurance Times launches 2025’s exclusive Digital Adoption Report
Insurance Times has once again teamed up with software house Applied Systems to explore digital trends, risks and opportunities impacting UKGI
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IT InterviewRebecca Gambrell: Aviva seeks to ‘raise the bar’ on eTrading service following 2024’s five star success
As Insurance Times’ 2025 eTrading survey is currently being completed by UKGI brokers, Aviva’s SME and delegated authorities managing director says the insurer ‘constantly [feels] pressure to improve and make sure that we’re not standing still’ around digital trading
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NewsInsurance Times launches 2025 eTrading survey for UKGI brokers
Insurance Times’ annual eTrading survey is now open for UK brokers to share their views on their eTrading experiences with insurers and software houses over the last 12 months
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News AnalysisJames Kruger: Industry must develop a sense of adventure as client demands increase
Capgemini’s UK head of insurance divulges his firm’s top insurance trends for 2025
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News AnalysisGreater software house collaboration could reap benefits for commercial lines eTrading
Commentators agree that software house cooperation on commercial lines digital trading is only happening in ‘pockets’, yet this teamwork could ‘provide the broking community with the tools they need to deliver an efficient but high level of service to customers’
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IT Awards 2024Insurance Times Awards 2024: Ascend Brokers cites reputation as ‘forward thinking’ business with strong growth
Matthew Collins, managing director at Ascend, talks about the firm’s entry for the Digital Broker of the Year award
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Sponsored ContentHow AI can transform broker service – Applied Systems Europe
Chris Kitchener, vice-president of product management at Applied Systems Europe, explains how the software house is expanding its artificial intelligence know-how to better support UK brokers
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News AnalysisIn Focus: Are software houses the future of eTrading?
RSA director notes there is a ’clear market demand for the job software houses do’
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NewsOpen GI inks AI partnership to save brokers’ time
’Time-saving tech’ from collaboration aims to help the software house’s broker partners ’to focus on growth and evolution’, says chief executive
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NewsPE firm set to sell Open GI as ‘definitive agreement’ confirmed
’The transfer of ownership is expected to be completed in the fourth quarter,’ a spokesperson said
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IT InterviewMartin Schultheiss: Uinsure actions ‘really high growth strategy’ following PE investment
A ‘suits and trainers’ organisational culture that embraces the ‘right talent’ is the ‘magic sauce’ underpinning insurtech’s comprehensive growth strategy, says group managing director
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IT InterviewBen Legg: Open GI homing in on ‘North Star’ of empowering brokers to write better business
’We see our role in the market to empower our brokers to write more and better quality business, as well as improving the lives of anyone using insurance products,’ says chief product officer
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IT InterviewWayne Jefferson: ‘ETrading will ultimately become more complex’
’We don’t want unwieldy question sets that become way too complicated for a customer and put them off eTrading,’ says head of eTrading
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NewsBroker ‘winners’ are those that embed ‘intelligent automation into workflows’ – Applied Systems
Artificial intelligence can support brokers in being more ‘efficient, effective and responsive’, says chief product officer
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IT InterviewTheo Duchen: ‘More work to do’ around eTrading complex insurance products
’Complex [risks are] not that easy to compare. [They often have] terms and conditions which need quite a lot of interpretation,’ says co-chief executive
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News AnalysisBriefing: Why the Crowdstrike IT outage is a ‘wake up call’ for the insurance industry
’The losses we saw for Crowdstrike are not even close to the losses for a cloud outage,’ says chief executive
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NewsMore brokers favouring live chat over phone calls for eTrade queries
’We are definitely seeing the shift in terms of brokers enjoying the live chat experience,’ says head of SME trading
