Claims
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News
Motorist’s £1.2m fake injury claim costs him over £100,000
’This case highlights the importance of thorough investigation and the need to hold claimants accountable for fundamentally dishonest claims,’ says head
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News
Axa warns of ‘unusually high spike’ in crime at empty commercial premises
’It’s concerning to see a rise in criminal activity at vacant sites, both in terms of the number of premises being targeted and the level of violence involved,’ says director
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News
Uptick in vehicle and deer collisions could ramp up springtime motor claims costs – Zurich UK
Insurer records 45% increase in deer vehicle collision claims in April and May since 2019
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News
MGA launches new travel product
’Giving insureds the flexibility to choose their limits and coverage gives them the power to design their own product according to their needs,’ says chief executive
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News
Lloyd’s broker inks deal to launch new motor trade platform
’This platform reflects our continued investment in digital innovation and broker experience,’ says chief executive
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News Analysis
Briefing: Ifed showcases suite of enforcement tools and partnerships in fight against fraud
City of London Police’s Insurance Fraud Enforcement Department has appointed a new detective chief inspector – he explains the unit’s activities in Q1 and how collaboration is already working to stamp out insurance fraud
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Sponsored Content
UK’s EV appetite must be reflected in courtesy car claims experience – Europcar
James Roberts, head of insurance sales at Europcar, talks through the challenges bodyshops and the motor supply chain are facing in matching customer expectations around electric vehicle rentals versus current available supply
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News
Crash for cash scheme lands Bradford man in prison for two years
’Higgins thought he could take his insurer for a ride and defraud it out of a significant sum of money. Fraudulent claims like this push up the cost of insurance premiums for honest policyholders,’ says detective constable
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IT Interview
Ant Middle: Organic growth focused plan seeks to put Ageas UK top of the personal lines pile
The insurer has ‘earned the right to think bigger as a business’ and topple the likes of Allianz, Axa and Hastings from the personal lines podium using product expansion, AI investment and a commitment to broker partners, says chief executive
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News
Higher cyber premiums ’may incentivise attackers to escalate threats’
’You are 167 times more likely to be a victim of a cyber attack than a burglary,’ says Gallagher Re chief executive
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News
Law firm issues brokers warning about Covid-19 BI claims
’For some businesses, there may be a long road ahead, so we urge brokers start talking to clients now,’ says managing partner
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News Analysis
Sector must ‘start again’ to tackle ‘different beast’ of commercial fraud
’It wasn’t that long ago that the insurance industry came together to tackle major personal lines fraud, so it should be easy to do it again,’ says executive director
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News Analysis
In Focus: Was Gap insurance ‘unfairly targeted’ by the FCA?
’The way [the FCA has] gone about it, closing down an entire market, is unheard of,’ says managing director
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News
McLarens UK launches dedicated subsidence team
’Subsidence is a specialist area, with insurers seeking a professional service that prioritises quality, technical accuracy and proactive decision-making,’ says leader
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News
LMA launches claims awards to recognise talent in the Lloyd’s market
’Challenges with attracting and retaining talent have been consistently raised amongst our community,’ says claims director
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News
Motorists see biggest annual fall in car insurance premiums since 2014
The trend has been largely driven by ‘easing claims inflation and frequency’
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News
Revealed: Insurance Times Claims Excellence Awards finalists 2025
The awards are designed to recognise the best and brightest in the UK insurance claims sector
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News
Insurance industry responds to large fire that shut Heathrow Airport
Travellers have been urged to get in touch with their insurers if they need to
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IT Interview
Dan Saulter: Growth remains on the agenda as Davies sets out 2030 targets
Chief executive confirms that organic growth is the professional services firm’s main growth lever for the next five years – however M&A is not off the table if a deal is ‘complimentary to our strategic objectives’
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Sponsored Content
The role of flexibility and mentoring in underpinning a claims career – Gallagher Bassett
Amy Fallows, claims team leader at Gallagher Bassett, details her career journey to date in the insurance sector and what tools have supported her to flourish