Claims – Page 42
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FeaturesTemporary motor insurance offers fraudsters ‘vast and immediate opportunities to exploit’
The Covid-19 pandemic has caused a shift in different types of crash for cash fraud – Insurance Times finds out what this means for the insurance industry
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FeaturesInsurance sector must tap into ‘powerful tool’ of PR to repair reputation
The Covid-19 pandemic hit the industry’s reputation hard – now, the sector is scrambling to get to grips with expectation gaps and marketing in a bid to boost customer relationships
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IT InterviewBen Leech: Insurers must 'be on the forefront' as organised criminals exploit car finance plans
Change in crash for cash approaches and the newly launched whiplash reforms means it is ‘vital’ insurers adapt and ‘review their frontline defences’, adds fraud team partner
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NewsABI reveals code of practice for child sexual abuse claims
The trade association has responded to the 2019 report from the Independent Inquiry into Child Sexual Abuse
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NewsAxa has paid £75m for Covid-linked BI claims to date
UK retail boss adds that the business is ‘in a very robust position to move forward and evolve’
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NewsBI insurance claims payouts nearing £1bn but ‘it should have been more’
According to the FCA, 15,400 policyholders with BI claims approved are still waiting for business interruption payouts
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IT InterviewAxa’s UK retail business unveils refreshed digitisation-driven strategy
Axa appointed a new chief executive for its UK retail business at the end of last year – Insurance Times catches up with the new hire to find out her plans for the portfolio and why brokers are core to her strategy
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NewsClearer e-scooter rules needed for insurance policy development – More Than
More Than is ready to work alongside the ABI and government to further understand options for a legislative framework around e-scooters
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FeaturesBriefing: Highway Code changes could create claims cost uptick from ‘presumed liability’
Pedestrian and cyclist rule changes could also impact claims volumes – motor insurers will have a lot to juggle if they don’t prioritise customer education now
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NewsIndustry bodies accuse government of creating fire safety ‘lottery’ in schools
According to claims data from Zurich Municipal, major school blazes can cost up to £20m
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NewsInsurers have paid £968m in interim and final BI claims payments so far
The FCA calculates that 26,238 policyholders out of 41,666 who have had BI claims linked to the test case action accepted have received at least an interim payment so far
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FeaturesBiba seeks to extend signposting reach to improve access to insurance
Increasing amounts of data and the impact of the pandemic are making it ‘increasingly difficult’ for insurance seekers to obtain cover, adds committee chair
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NewsABI and ACSO statement of intent for faster claims processing expires
ACSO executive director says that it was always intended to be temporary - many of the practices have now become ‘business as usual,’ however
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NewsWoodgate and Clark reveals mammoth surge in BI claims
The huge increase in cases has proven to be a ‘game changer’ for loss adjusting
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News AnalysisSpoof ads rife for insurers and brokers despite Google crack down
The FCA seeks to resolve ’the root cause’ of fraudulent adverts. But the government’s Online Safety Bill needs to be broadened if it is to play an important role here
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FeaturesDriver education needed to reduce motor claims frequency and severity post-Freedom Day
Industry commentators debate how changing commuting patterns could impact motor claims
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NewsIrish insurer expects Covid BI claim payments to hit €183m
The High Court in Ireland ruled against FBD in February
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NewsLV=GI boss has ‘never seen anything' as 'substantial' as FCA pricing reform
Preparing for the incoming regulation changes comes alongside “teething problems” with the Official Injury Claim portal, chief exec adds
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IT InterviewBronek Masojada: ‘Getting the basics right’ is how industry will boost reputation post-BI test case
Paying outstanding BI claims remains one of the chief exec’s ‘personal priorities’ this year, however chairman adds that ‘appropriate pandemic exclusion terms’ are now in place for Hiscox’s BI book
