Covid-19 – Page 21
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FeaturesC-suite support vital for digital transformation to avoid ‘chaos’
To deliver digital transformation, ’both practical and emotional support’ is needed from c-suite executives – otherwise change is ‘impossible’
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NewsRipe’s profit levels up 75% amid multimillion-pound cloud investment
The insurtech’s growth has been accelerated by investment in its customer relationship management platform, called the Juice
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NewsThree-quarters believe insurance customer experience has stood still for five years – FintechOS
Using digital channels is ‘the only way to differentiate in a highly commoditised market’ says tech firm chief executive
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NewsShort-term risk management focus signifies corporate ‘perception gap’ – Marsh
Broker chief executive emphasises that ‘resiliency is a journey that organisations need to prioritise’
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NewsMGA takes on Biba-backed travel book
As part of the agreement, the MGA has also recruited a new senior underwriter
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People & OpinionQ&A: We look to be clear and consistent in our underwriting approach - Covea
Keith Hector, director of commercial operations and distribution at Covéa reflects on the insurer’s success in the Insurance Times Commercial Lines Five Star Rating Report and how it intends to keep delivering for brokers and customers
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News‘More work to do’ on business interruption cover as lockdown lifts
Within business interruption cover, its ’strengths have become its weakness’ in terms of flexibility says Allianz director
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IT InterviewJohn Glen MP: Strong yet flexible regulation causes a ‘conundrum at the heart’ of the industry
Economic secretary believes the insurance industry will ’play a significant role to lay the foundations of our recovery’ from the Covid-19 pandemic
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NewsBiba plans return to Manchester for 2022 conference
Chief executive said the trade association was ‘overwhelmed with support’ when the coronavirus pandemic hampered 2020’s conference plans
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NewsBrokers are ‘absolutely crucial in the survival of SME businesses’ through pandemic
Regarding the Covid-linked business interruption claims debate, brokers were in ‘prime position’ to tell ‘the truth of the story’ said broker director
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NewsClaire Russell: Industry's 'work hard, play hard' culture can create mental health 'barriers'
Biba is partnering with Mental Health in Business to benchmark insurance firms’ mental wellbeing approaches
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NewsBrokers must build ‘muscle memory’ to be ‘match fit’ for future grey swan events
Plus, brokers have moved away from the ‘old school thinking’ of ‘if you’re not present, you’re not productive’ when it comes to managing staff remotely
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FeaturesBriefing: The escalating etrading issue that is costing brokers millions
Brokers are suffering on an etrading issue, which is hurting their business
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NewsEmployment claims influx ahead following furlough scheme closure – ARAG
Rates in the employers practices liability insurance market were hardening prior to the pandemic – some non-specialist providers had already withdrawn
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NewsBiba 2021: Day One
An expert panel at Biba’s conference yesterday debated the issues that arose from coronavirus-linked BI claims, and highlighted related upcoming issues
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NewsSoaring premiums see customers borrow more to pay for cover – Premium Credit
With 19% of those borrowing money to pay for insurance also being furloughed, the Covid-19 pandemic has been a key driver for premium finance
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NewsBy Miles and Covéa Insurance enter new UBI partnership
The insurtech’s chief executive and co-founder said the business has just seen its ’strongest sales months ever’
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NewsAllianz Holdings records 10.6% drop in GWP for Q1 2021
Alongside a dip in commercial lines GWP, Allianz Insurance has issued payments for more than 80% of accepted Covid-related BI claims
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IT InterviewJames Wright: New digital unit aims to give ‘our underwriters superpowers’
Insurers must get ‘comfortable with uncertainty and failure’ if they are to succeed in today’s fast-changing, tech-driven insurance environment, adds software consultant
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FeaturesCovid-19 tests brokers’ resilience in reshaping business practices
The past year has been a ‘moment for reflection’ for the insurance industry, as the sector has had ‘to have a cold, hard look at itself’ following pandemic challenges
