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Insurance Times cements new Pet Pledge partnership with Peia
Drones set to deliver net risk benefits – but sky-high human error claims costs must be mitigated
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Claims performance emerges as a key battleground for broker loyalty
New claims data from Insurance DataLab shows that brokers are increasingly souring on insurers that provide them with poor claims outcomes
Further reading
Claims performance comes into sharper focus as brokers seek placement certainty
A new survey from Insurance DataLab sheds light on how claims experience is shaping broker behaviour – and why it is becoming a critical tool in navigating an increasingly complex placement landscape
Claims and customer outcomes reshape insurer placement decisions
A new report from Insurance DataLab has collated claims, complaints, solvency and underwriting data into a single framework designed to give brokers a broader view of insurer performance
Briefing: Forget escape, it’s water itself we need to start insuring
Persistent drought and the UK water sector’s instability raise important questions for the sector around the potential provision of new products
Briefing: Evolving crash for cash threat hits UK motorists and insurers with more sophisticated tactics
Detective inspector Chris O’Donovan, deputy head of the City of London Police’s Insurance Fraud Enforcement Department, explains how crash for cash fraud has evolved to now feature identity theft elements and greater use of mopeds
Sonia Habib: Kovrilo launch followed a decade of refusing to accept ‘a limit in the sky’
Almost nine months into launching a new MGA, the commercial director reflects on the opportunities that ‘come from being hungry, determined and not necessarily taking no for an answer’
Anne Bardsley: From Saturday filing clerk to south west growth leader
After a spell on the client side and a search for what she describes as a ‘unicorn’, Bardsley has returned to the UK broking market with a mission
Scott Egan: SiriusPoint ready to redeploy capital as market softens
Chief executive says four years of turnaround work have put SiriusPoint on stronger footing with cedants and ratings agencies
Briefing: The insurance broker is at an existential crossroads
Daniel Lloyd-John, chief executive and founder at HNW broker Broadway Insurance Partners, discusses how the rise of AI may not fundamentally change insurance broking as much as expected
Insurer operational capacity is limiting quoting, but AI offers an ‘infinite’ ability to scale
Fraud Charter: AI-generated ‘swamp of activity’ threatens to overwhelm insurer fraud and complaints teams
TechTalk: Insurtech revolution enters a ‘second coming’ as investment shifts
Kaspar Harsaae: Software platform founder to launch MGA as proof of concept
Briefing: Insurance sector offers trust and opportunity as students face results day
Briefing: The insurance broker is at an existential crossroads
Claims performance emerges as a key battleground for broker loyalty
Briefing: Forget escape, it’s water itself we need to start insuring
Sonia Habib: Kovrilo launch followed a decade of refusing to accept ‘a limit in the sky’
Insurer operational capacity is limiting quoting, but AI offers an ‘infinite’ ability to scale
Fraud Charter: AI-generated ‘swamp of activity’ threatens to overwhelm insurer fraud and complaints teams
Briefing: Evolving crash for cash threat hits UK motorists and insurers with more sophisticated tactics
Insurance’s knowledge gap: ‘We lose personalities, we lose judgement’
Opinion: Brokers evolve beyond distribution to take on industry-wide marketeer remit
Soft market, hard lessons? The hidden risks behind broader cover
Briefing: How to lose friends and alienate Rolex wearers
Only specialist lines see growth as commercial sector suffers seventh quarter of GWP falls
Jim Summers and John Fletcher: Building the new Willis Re
Beyond the D-word – does insurance still believe in diversity?
Briefing: Dive In is ending – DEI cannot end with it
Matt Cox: Turning claims into a strategic asset at Allianz UK requires a 'mindset shift'
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England, BH1 1BZ - a USA Today company
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