All Whitepapers articles
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Online onlyPassporting less likely after Brexit paper
Long awaited document edges UK closer to abandoning passporting rights
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Latest News
Whitepaper: The benefits of genuine customer feedback
Feefo looks at how companies can garner genuine customer feedback to gain business insights and address customer concerns, with a case study of its collaboration with insurer Hiscox.
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Whitepaper: Threats and opportunities of the connected home
Innovation Group’s The Future Now Report explores the opportunities and threats posed by the connected home, which promises to alter the household insurance market forever. This whitepaper is free to down
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Whitepaper: Eight great risk management practices
At a recent forum, FM Global asked nearly 200 of its clients to assemble an essential list of best practices for risk management. After a few days of intense debate, their collective wisdom was boiled down to these eight great
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Whitepaper: Engaging customers through multiple channels
Customers engage with their vendors through more channels than ever before. This white paper from Kofax customer communications specialist from Lexmark shows how customer preferences for communication channels are rapidly changing — including wide adoption of chat, email and online communities and
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Whitepaper: Writing the right business at the right price
Being an insurer in the current climate is tough. There’s continuous pressure to win new profitable business, drive down costs, provide great customer service, increase renewal retention and keep one step ahead of the competition. Insurance technology firm SSP looks at how taking an informed
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Whitepaper: Fast-tracking correspondence with customers, partners
This case study from Kofax customer communications specialist from Lexmark shows how a European insurance company specializing in legal assistance used communications management systems to fast-track the creation and distribution of correspondence with customers and partners, cutting costs,
