Claims – Page 39
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NewsFire claims soar to £1.2m due to UK heatwave – LV=GI
One specific case was caused by a mirror in a garden reflecting off the sun and subsequently setting a wheelie bin alight
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AnalysisInsurers deploy strategies to embed technology into claims function
Digital transformation within claims departments is accelerating – and insurers are employing different approaches to tap into the relevant tech expertise to improve customer and cost outcomes
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NewsJohnson and Johnson to end all UK Baby Powder sales as ovarian cancer claims escalate
Despite this, the pharmaceutical firm says its talcum Baby Powder ’does not contain asbestos and does not cause cancer’
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NewsDrought to cause mayhem for UK insurers
Insurers should brace for weather-related claims as temperatures soar and drought is officially declared across parts of England
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IT InterviewMGA Q&A: ‘When underwriting criteria tightens, MGAs come into their own’ - FloodFlash
FloodFlash’s head of marketing, Chris Hall, provides an overview of the factors impacting MGAs and explains what FloodFlash has been up to over the last 12 months
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NewsBotched eyebrow microblading and tinting account for 37% of salon injury claims – Zurich
Laser hair removal only accounted for 7% of claims but involved the most serious injuries
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IT InterviewSimon McGinn: Clarifying ‘challenging’ BI wordings could lead to ‘narrowing the cover’
Insurers must help brokers carve out more time to have ‘critical’ client conversations around what policies do and do not cover, says commercial lines chief executive
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NewsAxa prepares for ‘potential claims’ from Ukraine and Russia war through exposed lines
Some of the insurer’s crisis management policies, for example, have been ‘triggered because of the war in Ukraine’, says group chief financial officer
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NewsSchools an ‘attractive target’ for criminals over summer months – Ecclesiastical Insurance
‘Brokers have an important role to play’ in helping education clients manage their risks over the summer holidays
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NewsAdmiral and Direct Line face double-whammy margin hit in 2022 – Bloomberg Intelligence
Regulation implementation and inflation pushing up claims’ costs are among the causes
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NewsLondon market showcases ‘great degree of optimism’ around PI risks – Clyde and Co
However, this optimism is tempered by a ‘wariness of macroeconomic and inflationary pressures’
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NewsPersonal injury motor claims continue to decline, says government’s CRU data
Nearly a quarter of a million claims have ‘disappeared’, according to executive director
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NewsInsurance Data Lab reveals highest ranked insurers for customer experience
Six insurers have been recognised with a ‘gold award’ for ‘doing their utmost to help their customers’
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AnalysisBriefing: FCA must focus next on customers’ expectation gap following dual pricing ban
Consumer group managing director calls expectation gap the ‘number one problem in insurance’, over and above ‘sideshow’ price walking that the FCA has been focused on
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NewsTravel insurers must address ‘misunderstanding’ over coverage – Consumer Intelligence
A lack of consumer trust in the travel insurance sector should be addressed with greater clarity over policy exclusions, says senior insight analyst
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NewsJoint founders launch end-to-end platform to support delegated authority arrangements
The proposition aims be a ‘gamechanger’ for insurance industry players that are looking to remain competitive in a fluctuating UK market, says co-founder
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NewsACSO calls for mandatory insurance of e-scooters
The association has laid out a 10-step plan for the effective and safe legalisation of the micromobility vehicles in the UK
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IT InterviewMGA Q&A: MGAs must continue to invest in AI and data enrichment - Mike Keating
Mike Keating, chief executive of the Managing General Agents’ Association, tells Insurance Times why claims inflation is ‘the elephant in the room’
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NewsDOA Underwriting strikes capacity deal for travel policies with Axa Partners UK and Ireland
The insurer says the agreement forms ‘a key part in our travel strategy’
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NewsClaims mitigation strategies offer opportunity for the ‘ultimate’ customer service
Insurers can provide advantages to policyholders by helping them avoid making claims in the first place
