Claims – Page 41
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NewsBrokers want more support from insurers when handling complex claims – Allianz
When brokers and insurers work together to handle claims, communication via email is one broker bugbear that insurers should be aware of
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Sponsored ContentTravelers: Why smaller solicitor clients need professional indemnity insurance
James Graham, deputy head of professional indemnity and cyber at Travelers, outlines the best practices to follow when advising on PI cover for smaller solicitors - their reputations will likely depend on it
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IT InterviewKaren Beales: OIC portal challenges offer opportunities around legal expenses insurance
The insurer plans to target brokers, providing a ‘mix and match’ of legal expenses insurance and motor cover add-ons
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NewsTechnology implementation is ‘do or die’ for insurance sector
Brokers ‘need to get real’ about consumer expectations, say experts
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NewsClaims for cycle thefts increase by 126% – Urban Jungle
Bikes are the “most common” item to be stolen and are difficult to trace, says insurance director
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AnalysisProperty insurance falls to underwriting loss despite drop in claims
Insurance DataLab takes a deep dive into the UK’s property insurance sector, exploring market trends and pinpointing improving insurers
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News‘Long echo of Covid-19’ has spurred state of national anxiety – BrokerFest 2022
The FCA’s price walking regulations are yet to create an increase in shopping around for cover, says Consumer Intelligence
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NewsCeta launches new notional home insurance product
Notional home cover may be more suited to homeowners in the current inflationary environment
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NewsConsumers increasingly seeking out usage-based motor insurance – BrokerFest 2022
Both the pandemic and cost-of-living crisis have triggered a shift in consumers’ needs for car cover, say expert panel
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NewsCII names top technological trends in claims
Small claims are likely to be automated but this could impact customer satisfaction scores
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IT InterviewSteve Gaywood: Cost of living crisis sees insurance customers ‘game the system’ and turn to fraud
Although consumers may be tempted to ‘cut corners’ when it comes to their insurance provision, this will only lead to ‘a false economy’, according to head of counter fraud
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NewsProliferation of electric vehicles is impacting claims costs – BrokerFest 2022
Pinched supply chains and disruption have caused significant increases in the cost of complex motor claims
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NewsAxa Retail boss relays future success strategy – BrokerFest2022
There is much to be learned from big tech players like Google and Amazon, she says
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AnalysisCollaboration between insurers and CHCs is essential in the face of squeezed supply chain
The agreement between the two industries needs ‘urgent surgery’ says credit hire trade body chair
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AnalysisTravel insurers weather the Covid storm
Amid changing consumer habits and rampant premium upticks, what is really happening in the travel insurance market right now? Insurance Times finds out…
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Sponsored ContentGallagher Bassett: What will the future claims landscape look like?
As the insurance industry continues to bounce back from the Covid-19 pandemic, many are debating what the claims landscape will look like moving forward. Gallagher Bassett’s UK claims director, Andrew Parker, assesses what the future of claims will look like over the next five years
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Sponsored ContentEmerging fraud risks of on-demand insurance in commercial fleet – Carpenters Group
Faye Fishlock, head of defendant insurance services at Carpenters Group, explains how the uptick in micromobility can have fraud implications for fleet managers
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Sponsored ContentLook for business longevity to combat continuing uncertainty – MUM
Richard Webb, director at Manchester Underwriting Management, outlines the global situations impacting the insurance industry and how brokers can best weather the ongoing uncertainty
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NewsTwo thirds of schemes brokers dissatisfied with support from insurers
Almost half of these brokers are also unhappy with insurers’ claims services
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AnalysisIn Focus: Digital transformation in the claims arena is no ‘panacea’
Digitising the claims journey for customers is just ’one piece of the jigsaw’ that insurance firms should consider when plotting business goals and ambitions




























