Claims – Page 652
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Keep on running
Most companies lack plans for surviving a major IT disaster, such as hacker attack or server theft. But, reports Christine Seib, a few sensible precautions will save your business from missing a beat.
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Passing on the work
Outsourcing is becoming increasingly popular in the insurance industry. Whether it's IT or call centres, it is proving to be a great solution for those companies that want to concentrate on what they do best. Yvette Essen reports.
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Access denied
New technological innovations mean new chances for cybercrooks. Simon Grace finds protecting your business is something that shouldn't be under-estimated at any cost.
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It all adds up
Sophisticated technology systems can often be too expensive for the SME market, but there are many alternative strategies smaller companies can employ, says Yvette Essen.
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Virtual classroom
Gone are the days of stuffy workshops and hours of travelling to get to the latest training session. E-learning offers staff a sophisticated alternative. Amanda Swinburn reports.
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London stalling
How do you bring a slow and complex 300-year-old insurance market up-to-date for the 21st century? It's time London traded in tradition for technology, says Yvette Essen.
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Fast forward
Keeping your system abreast of technological advances is more complicated than it might seem. Christine Seib gets some advice from the experts.
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The perfect model?
Manjit Rana outlines some of the business models that are prevalent in today's marketplace and looks at the role of the virtual intermediary.
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Service industry
With new technology providing a wider range of options for increasingly discerning customers, it's more important than ever that insurers know their client base - which is where customer relationship management comes in, says Manjit Rana.
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Sign of the times
Digital or electronic signatures are becoming increasingly recognised in law. Claire Veares checks out the implications for online insurers.
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In their own words
Some of the insurance industry's biggest software houses and internet providers reveal how they are geared up to provide their clients with top-of-the-line systems in a rapidly advancing technological world.
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Left out in the cold
The shortage of skilled IT staff with industry knowledge is worse in insurance than almost any other sector, as many turn to the more `glamorous' areas of telecomms and e-commerce. Kathryn McCarthy investigates how the industry can combat this problem - and how to make insurance sexy.
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The race is on
Compared to the banking industry, insurance seems miles behind in terms of e-commerce. But, says Chris McKevitt, the gap is slowly closing up.
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Don't believe the hype
These days, it seems almost everyone in insurance wants to tap in to the much-lauded power of the internet. But foregoing traditional sales channels in favour of cyber technology can be a recipe for disaster. Christine Seib reports.
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Systems overload?
Traditional broker quotation systems or new net-based services - which to pick? The choices for intermediaries can be mind-boggling, says Claire Veares.
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Industry poor on service
The insurance industry is one of the worst e-commerce service providers, a survey by new online insurance intermediary, Its4me, has revealed.The intermediary's findings show that most brands fail ...
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Forces join for Ins-sure
A new company claims it will unify and improve back-office services supporting the London Insurance Market. The joint venture between Lloyd's, the International Underwriting Association (IUA) and ...
