All Claims articles
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Latest NewsExactly 94% of businesses are satisfied with their insurer service – DWF
A lack of empathy and support from insurers was a key complaint from younger insureds, however
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Latest News
Top Premier League clubs to pursue BI claim against major insurers
A ruling in this case could represent a ‘new test case’ for business interruption claims
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Latest News
Regulation becoming ‘almost inevitable’ as cyber threats increase
The cyber threat environment is ’incredibly volatile’, adds chief executive
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Latest News
Aviva reports 5% general insurance GWP uptick for 2022’s first quarter
But the insurer’s UK COR for general insurance has worsened by 7.3 percentage points year-on-year
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People & Opinion
Winn Group: The value of a 24/7 operation within the accident management and insurance sectors
Winn Group’s head of business development, Mark Pallas, examines why the use of 24/7 services has increased exponentially in both the accident management and insurance industries in recent years.
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Latest News
FCA’s general pricing rules drive up van insurance premiums by 6.3% - Consumer Intelligence
The pricing expert believes that the regulator’s movements are hampering cheap market deals
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Latest News
Adam Winslow: Managing inflation means separating commercial lines from personal lines
Despite the challenges of inflation, there is an opportunity for both insurers and brokers to do ‘really well’ through better understanding insurer risk appetite, says UKGI boss
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Latest News
Natural catastrophe claims knock Q1 P&C operating profit for Allianz Group
Chief executive states that the insurer’s ‘results demonstrate that our business can withstand significant geopolitical and economic pressures’
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Latest News
Backchat May 2022
An AI-inspired podcast, a fraudulent butcher, payouts following the sinking of the most luxurious ocean cruise liner ever built and lunching with a sporting star. What has the insurance industry been up to lately? You heard it here first…
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Insight
Opinion: Hybrid ‘new normal’ yet to be clarified across UKGI
Editor Katie Scott discusses the appetite around industry in-person gatherings ahead of this year’s Biba conference
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People & Opinion
Predictive analytics tools deliver insight and efficiency - Gallagher Bassett
Gallagher Bassett chief client officer John Fearn talks about how leveraging technology and innovation can accelerate the claims lifecycle
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People & Opinion
Firms must think fast, move fast and plan ahead in order to thrive - Winn Group
Chris Birkett, chief executive of accident management firm Winn Group, discusses the impact of the Civil Liability Act on the sector and looks at how to succeed in a challenging market
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Insight
Gap insurance fraud seeing ‘a huge uptick’
As whiplash claims have become less attractive to potential fraudsters thanks to the Civil Liability Act, could gap insurance become a new problem area?
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Insight
Briefing: LiPs not ‘disadvantaged’ by OIC process despite industry-wide concerns
Law firm argues that OIC portal process is not a ‘disincentive’ because LiPs are ‘clearly able’ to submit and progress claims
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Latest News
New CRU data confirms continued decline in motor claims
Numbers for motor injury claims are at ‘historic lows’, says ACSO executive
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Latest News
Aviva inks deal with Tractable to ‘overhaul’ UK motor claims accuracy
The deal also supports Aviva’s net zero 2040 target
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Latest News
Alias fraudster sentenced to jail time as web of lies exposed
Insurers Aviva and Zurich are owed £58,000 in compensation for the claims
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Latest News
MPs take aim at insurance sector in Building Safety Bill debate
One MP suggested that the insurance sector could be forced to pay for building remediation via new legislation
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Latest News
RSA understands its ‘products to the nth degree’ following BI test case
Commercial lines managing director says the insurance sector is now ‘better’ as a result of the FCA’s test case action
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IT Interview
Q&A: Brokers are ‘perfectly positioned’ to offer personalised claims service – LexisNexis Risk Solutions
LexisNexis Risk Solutions’ senior manager of claims, Kajal Vakas, talks data enrichment with Insurance Times’ head of research Savan Shah
