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Claims

constructionwasteskip

News

Allianz inks new deal to launch sustainable property salvage initiative

2025-08-22T09:00:00+01:00By George McDade

‘Property salvage strategies are not consistent across the industry, so this is an opportunity for us to lead the way and enable our customers to act more sustainably,’ says chief claims officer

GettyImages-2166648374

News

Travel insurance payouts reach £472m for 2024 – ABI

2025-08-22T07:00:00+01:00By Harry McNeil

Trade association has published travel insurance tips designed to encourage best practice when insurance customers are buying cover

GettyImages-2006139455

News

Range Rover fraud lands Somerset man in court

2025-08-22T06:00:00+01:00By Harry McNeil

‘If you think you can deceive the police and your insurance company, think again. We will uncover the truth and when we do, the consequences can be severe,’ says detective constable

subsidence talent

News

Group calls for action on subsidence claims skills gap

2025-08-21T14:00:00+01:00By Harriet Scott

’There is a real need for the insurance sector to invest now in initiatives to attract and train the subsidence claims managers, field surveyors and technical experts of the future,’ says head of subsidence claims

Meshed Press Portrait smaller

News

Aviva-backed AI broker raises £950k in funding round

2025-08-18T11:51:00+01:00By Harry McNeil

‘Insurance is still too reliant on paperwork, underinsurance is far too common and fees are often higher than they should be,’ says chief executive

caraeroplaneairport

News

Collision risk on roads close to Heathrow 240% above national average

2025-08-18T10:48:00+01:00By George McDade

‘Motorists heading to these airports face an elevated risk of a collision, which goes beyond the usual challenges of driving,’ says director

handshake 1

News

​Hiscox appoints ex-AIG leader to newly created claims role

2025-08-15T06:00:00+01:00By Harriet Scott

’He joins us at an exciting moment as we focus on realising our ambitious growth plans,’ says claims director

FOSHeader2

News

FOS consults on case fee reform to promote fairer cost distribution

2025-08-14T14:00:00+01:00By Harriet Scott

’We are undertaking an ambitious transformation programme to reform our service and make it work for today’s economy,’ says chief executive

crimefear

News

Camden, Islington and Lambeth among 10 boroughs seeing new crime spike

2025-08-13T08:00:00+01:00By George McDade

‘No one is immune and many victims don’t even realise they’ve been targeted until long after the offender has vanished,’ says head

GettyImages-524718551

News Analysis

TechTalk: Directors face ‘real risk’ of liability in wake of cyber attacks

2025-08-13T07:00:00+01:00By Harry McNeil

‘There should be no assumption that cyber risks are covered under a D&O policy,’ says law firm partner

sinkholesubsidence

News

Record spring heat drives £153m in subsidence payouts

2025-08-12T08:00:00+01:00By George McDade

Hotter, drier weather is known to put homes at greater risk of subsidence damage

thatchedroof

News

Nine in 10 non-standard brokers concerned about underinsurance

2025-08-11T12:38:00+01:00By George McDade

‘These findings underscore the urgent need for greater innovation and flexibility in non-standard insurance offerings,’ says leader

building safety

News

Building reinstatement costs up 3.8% over year

2025-08-08T10:00:00+01:00By George McDade

‘It’s clear that reinstatement costs remain on an upward trajectory,’ says industry expert

Claims

News Analysis

Is it the end of the road for motor referral fees?

2025-08-08T07:00:00+01:00By Sam Barker

The FCA has raised concerns that referral fees in the motor market can drive up the lifecycle and cost of claims – however, market participants are tight-lipped about next steps for this model

tree roots

News Analysis

Briefing: Climate risk places insurers on increasingly shaky ground

2025-08-07T09:00:00+01:00By Jon Guy

Although insurers remain wary of subsidence claim surges over the British summertime, certain types of subsidence claims could pose a reputational risk depending on their cause

GettyImages-1435621293

News

Covid and chronic illness claims drive overhaul of LMA profit commission clauses

2025-08-05T14:00:00+01:00By Harry McNeil

‘These new model clauses reduce the risk of claw-back payments, which can take years to sort out,’ says head of technical underwriting

GettyImages-981844828

News

High five: Catch up on the biggest exclusive stories this week

2025-08-01T14:00:00+01:00By Insurance Times

Insurance Times rounds up the biggest exclusive stories from 28 July to 1 August 2025

GettyImages-2219646977

News Analysis

Mapped out: How data is helping insurers navigate risky postcodes

2025-07-31T07:00:00+01:00By Harry McNeil

Improved data models could prove vital in dismissing postcode generalisations and providing a more granular basis for underwriting

smoke alarm, fire

News

More than 10,000 fire damage claims invalidated due to lack of smoke alarm

2025-07-30T14:03:00+01:00By Katie Scott

Price comparison site estimates that policyholders may have missed out on £16.7m of claims payouts due to smoke alarm negligence

range rover

News

Land Rover thefts substantially decline as new model becomes the target

2025-07-30T10:00:00+01:00By Harriet Scott

’JLR deserve huge credit for security upgrades which are apparently highly effective in deterring the professional criminals who target new cars,’ says technical director of motor

All Claims articles

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