All articles by Helen Yates – Page 4
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AgendaThe Knowledge: Schemes – insurance’s cutting edge
Product innovation has taken off in recent years, with brokers becoming better at spotting new customer needs and taking advantage of market opportunities
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Online onlyAnalysis: The Knowledge – Claims suffers from lack of resources
While most brokers agree that the insurance industry is getting better at rooting out claims fraud, a loss of claims-handling skills over the past five years and the need for more investment in overall resources are still significant issues
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Online onlyThe Knowledge: CMCs continue to be a headache for insurers
Claims management companies are adapting to the banning of referral fees by selling on consumers’ data
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Online onlyThe Knowledge: On-shoring, a way to end supply chain woes
Repatriating some activities for business reasons can reduce geopolitical threats to a stretched supply chain, but it won’t help avoid reputational risks closer to home
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AgendaThe Knowledge – client action needed on supply chains as risk grows
More than 40% of brokers surveyed say they have clients that have suffered supply chain interruption over the past year, while fewer than half have taken out insurance to cover the growing risk
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AgendaThe Knowledge: Supply chain interruption – an underinsured risk
In the modern world of complex supply chains, traditional business interruption insurance is no longer enough. While insurers are starting to provide more sophisticated products, take-up remains slow
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AgendaThe Knowledge: Supply chains face geopolitical risk
Supply chains are increasingly vulnerable to geopolitical risk, warns the World Economic Forum
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AgendaThe Knowledge: Supply chains – When the weakest link breaks
In a global market, where even small companies are increasingly reliant on suppliers in other countries, the potential for business interruption has continued to grow
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Online onlyAnalysis: Internet of Things will change the insurance industry
In a world where everything is connected, insurers will be better able to understand risk. But there remain obstacles to overcome, such as who owns the data that is collected
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AgendaThe Knowledge: Survey – UK recovery is critical to commercial lines growth
More than half of brokers in see overall economic performance as key to commercial lines business, with about the same amount expecting more from this sector this year
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AgendaThe Knowledge: Sector outlook, commercial lines – brokers give their views
Insurance industry experts give their view of the outlook for commercial lines
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The KnowledgeThe Knowledge: Sector outlook – commercial lines
Growth in the UK economy is bringing renewed confidence to commercial brokers as clients need more insurance and price is less of a deciding factor. But as competition heats up, brokers must show they can add value
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AgendaThe Knowledge: Reputation Risk – The people
Insurance industry experts give their view of reputational risk
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AgendaThe Knowledge: Reputation risk – beware the power of Facebook and Twitter
More than one-third of brokers in this month’s survey believe social media has pushed reputation risk up clients’ agendas, with nearly half investing in insurance cover to mitigate the risk
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The KnowledgeThe Knowledge: Reputation risk
In a connected world where reputation can hang on the the click of a mouse, brokers have a vital role to play in advising businesses on crisis response and offering risk transfer solutions
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Online onlyThe Knowledge: Underinsurance – Disintermediation leaves SMEs at risk
Buying online is not the best way for SMEs to ensure they have full insurance cover
