In Focus: New whiplash portal on the horizon – but are firms ready?

operations, readiness, technology, portal

The countdown until the launch of the new Official Injury Claim portal has finally begun following February’s regulations – Insurance Times explores whether firms are operationally ready for the upcoming changes and what work is still left to do

Following the February announcement around the whiplash portal launch, firms that deal in personal injury claims now have a three-month countdown to complete any operational final flourishes in readiness for the portal’s implementation.

This timeline has received mixed reviews from industry voices.

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