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High Five: Catch up on the biggest stories this week
Insurance Times rounds up the top five stories making headlines across the market from 17 November to 21 November 2025.
The biggest people moves this week
Insurance Times rounded up the most significant appointments, promotions and leadership changes from 17 to 21 November 2025.
Zurich UK reveals men embracing flexible working has grown by nearly 50%
’Achieving a great work life blend is something that everyone should aspire to, no matter your gender or where you’re at in your career,’ says chief HR officer
Insurance broker jailed for diverting customer payments into personal account
’While these cases may be rare, we work hard to ensure those behind insider frauds who are abusing their positions are brought to justice and we’re pleased with the result,’ says head of financial crime intelligence and investigations
One in four believe not disclosing information to an insurer is not fraud
‘As insurance is a contract of trust between the insurer and their customer, we need to do all we can to help customers understand the broader consequences of fraudulent activity,’ says director of underwriting
Aviva hires Admiral leader as CUO for Direct Line Retail
’Her appointment is a great example of attracting external talent to such a critical role,’ says personal lines boss
Top 50 Insurers
Top 50 Insurers 2025
The definitive ranking of the UK’s top general insurers for 2025 – but where has your firm placed?
Read the report
Top 50 Insurers 2024
The definitive ranking of the UK’s top general insurers for 2024 – but where has your firm placed?
Read the report
Top 50 Insurers 2023
The definitive ranking of the UK’s top general insurers for 2023 – but where has your firm placed?
Read the report
Top 50 Insurers
Top 50 Insurers 2025
The definitive ranking of the UK’s top general insurers for 2025 – but where has your firm placed?
Read the report
Hackers using stolen insurance documents to tailor ransomware demands
Cyber criminals are using stolen insurance documents to extort the maximum ransom from their victims, with one such group declaring, ‘we are very well informed and precise in our operations, so we know that Wootton have cyber insurance that reaches £500k’
Broker CEO Forum: Industry must make talent development ‘strategic and intentional’
’Having better, more well rounded individuals that understand all facets of the market is a real investment in the industry of the future,’ says insurer’s head of retail
Briefing: Ex-Lloyd’s chief executive still to find a home after AIG split
Insurers face growing exposure as surge in workplace stress escalates
Was scratching out required pet damage insurance from Renters’ Rights Act a missed opportunity?
Sector should not aim to implement AI as a ‘be-all and end-all’ solution
Xavier Laurent: Banging the drum for ‘consistency’ at Covéa Insurance following new UK leadership
Georgina Davis: Making a mark on regional growth and future leaders
Briefing: As Reeves urges insurers to back London, where should investment be made?
In Focus: Are HNW lifestyles evolving faster than traditional risk models?
Xavier Laurent: Banging the drum for ‘consistency’ at Covéa Insurance following new UK leadership
Although emphasising that status quo will be maintained at the insurer in the short term, incoming chief executive adds that his business development expertise will prove ‘instrumental in supporting Covéa Insurance’s next chapter’
Georgina Davis: Making a mark on regional growth and future leaders
After six months in role, the sector’s youngest regional head has taken her division from strength to strength – writing over 30% more new business so far this year than in all of 2024
Covéa Insurance extends strategic plan to 2028 as De Macedo prepares to hand over UK reins
Exiting chief executive tells Insurance Times about his strategic swansong and the personal drivers that have steered his decision to return to France
Luisa Barile: From puppy to profit – how ManyPets learned new tricks for growth
‘I’ve told my team very clearly – I want us to be number one. Success means being the undisputed go-to for pet insurance in the UK,’ says chief executive
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