UK general insurance analysis

Story of the Day

Is countering rising flood risk an ‘impossible task’ for UK insurers?

2026-03-04T08:00:00+00:00By Harriet Scott

‘If you’re in an area of low risk, there is a limit to how much you’re going to cross-subsidise for someone who is in a high risk area – that is a circle that’s hard to square,’ says partner

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Average flood payout swells by 60% as 2025 home claims surpass £6bn

2026-02-17T14:00:00+00:00By George McDade

‘A record £6.1bn in property claims last year shows both the scale of the damage and the vital role insurers play in helping people recover,’ says director

‘Increasingly unpredictable nature of flooding’ requires updated sector responses

2025-10-10T12:00:00+01:00By Yiannis Kotoulas

’Our learning is about making sure we centre our flood responses around our customers’ needs and how we can best support them, get to them quickly and do the things that matter to them most as quickly as possible,’ says head of personal lines homes claims

Briefing

Briefing: Shockwaves will be felt in London as missiles fly in the Persian Gulf

2026-03-05T10:00:00+00:00By Yiannis Kotoulas

The situation around the Persian Gulf remains fluid, but insurers and their customers are likely in for a sustained period of supply chain shocks and increased costs

Briefing: What does the Q1 2026 Middle East conflict mean for travel insurance?

2026-03-04T10:00:00+00:00By James Cowen

A warning has been issued that acts of war are typically excluded from travel insurance and coverage depends on policy wording

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Interviews

EY’s Jonathan Zhao: What Britain’s insurers can learn from Asian markets
2026-03-05T08:00:00+00:00By Harry McNeil
Jonathan Zhao, global insurance leader and Hong Kong financial services managing partner at EY Advisory tells Insurance Times why Asia Pacific is leaving Europe behind on insurance innovation, why boardrooms are immobilised by AI and why UK insurers must stop looking inward.
Olga Collins: WBN leader says brokers must become ‘an extension’ of corporate risk management
2026-03-02T12:00:00+00:00By Yiannis Kotoulas
The Worldwide Broker Network (WBN) chief executive discusses the changing role of brokers, the importance of active risk management and emphasises the vital need for advisory-led relationships
Richard Turnbull: Collegiate marking 40 years of quiet success
2026-02-26T08:00:00+00:00By Harry McNeil
As the professional indemnity MGA celebrates its 40th anniversary, managing director Richard Turnbull reflects on mutual origins, growth and why underwriting discipline still trumps chasing premium.

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OBR revises Treasury tax earnings projections up by £500m
2026-03-04T13:30:00+00:00
No end in sight for commercial lines soft market as 10.8% GWP drop marks fifth quarter of falls
2026-03-03T08:00:00+00:00
An arms race is brewing in claims handling
2026-02-20T08:00:00+00:00
Almost two years on – has Consumer Duty improved customer outcomes?
2026-02-17T07:00:00+00:00

More Data Matters

EY’s Jonathan Zhao: What Britain’s insurers can learn from Asian markets

2026-03-05T08:00:00+00:00By Harry McNeil

Jonathan Zhao, global insurance leader and Hong Kong financial services managing partner at EY Advisory tells Insurance Times why Asia Pacific is leaving Europe behind on insurance innovation, why boardrooms are immobilised by AI and why UK insurers must stop looking inward.

Briefing: Is AI about to rewrite the rules of insurance distribution?

Further reading