Deborah Nicholson, partner, crime and regulatory at Markel Law, talks about the company’s submission for the Claims Partner of the Year category

1. Why did you put yourselves forward for the Claims Partner of the Year category?

Deborah Nicholson

Deborah Nicholson, partner, crime and regulatory at Markel Law

We believe Markel Law is shaping what legal partnership means in insurance.

Our combination of legal excellence with empathy and early intervention protects clients and prevent claims. With a 100% increase in instructions over the last four years, 70 lawyers, five Legal 500-ranked teams and an NPS above 80, we are delivering with measurable impact.

Our results speak for themselves. We have won complex, high-profile cases, helping clients and saving significant insurance claims costs.

2. What do you think makes your entry stand out and why should you win the award?

We look to both defend clients and protect their reputations, livelihoods and wellbeing.

Our lawyers deliver innovative legal strategies, including launching a judicial review to protect one client from the misconduct hearing – the first time this approach had been used at such an early stage in a case of this nature.

We have a track record of preventing cases going to claim or court thanks to our advice-led approach, achieving positive outcomes for our clients.

By handling thousands of instructions in 2024 and 200,000 business legal helpline calls, we are a rapidly growing and influential firm in the insurance space.

3. What would winning this award mean to you and your firm?

We would be delighted to win this award.

It would recognise a team that is growing by consistently delivering for clients, innovating constantly and achieving great results.