Markel appoints new UK chief operations officer

Markel has appointed Lee Dainty as the new chief operations officer for its UK business.

Working across functional areas and in close partnership with Markel’s global business units, Dainty will shape the next phase of Markel’s operational, data and technology journey in the UK.

He will be based in the business’ Birmingham office and work across all Markel offices in the UK.

“I’m excited to join Markel at a time of significant growth and opportunity for the company,” said Dainty.

”With new leadership and an ambitious plan to build on its strong reputation with customers and brokers, it’s an opportunity I look forward to helping the talented Markel team to deliver. There’s real momentum in the business and I’m eager to help drive it forward.”

Experience

Dainty was previously vice president for commercial claims for the past seven years at Intact.

In a career spanning 30-years with the company, he has undertaken a wide range of operational, technical and senior leadership roles.

In his new role, he will report to Lee Mooney, UK managing director at Markel.

Mooney said: “This appointment reflects Markel’s commitment to hiring great people, empowering them, listening to them and investing in their ideas. With recent industry awards recognition and world class NPS scores, we are doubling down on what our broker partners and customers value most.

“By investing in leadership that further sharpens our operational excellence, we are continuing to put Markel on the map in the UK.”