Rewards for firms that stay the course in year of “AI disillusionment” – CyberCube

The cyber insurance market will experience a period of “artificial intelligence (AI) disillusionment” in 2026, with only disciplined insurers who stay the course of research and implementation reaping the ultimate practical rewards.

This is according to CyberCube’s chief executive Pascal Millaire, speaking in the firm’s latest Cyber Predictions Report 2026, released yesterday (13 January 2026).

Referencing a 2025 Roots survey, Millaire explained that while 82% of insurance leaders reported that AI is a top business imperative in their boardrooms, the number of firms that had rolled out solutions at scale was disproportionately lower.

Millaire also predicted two key areas in which successful P&C executives will focus, namely being “willing to experiment across functions and create sandboxes to try new approaches” and identifying “real-world pain points that can be solved today”.

These pain points, he specified, may not be the “end-to-end transformations AI evangelists have promised, but the pain is real and so is the value”. He gave as an example CyberCube’s own increased use of large language models (LLMs) to structure vast volumes of its insurance-specific data for use by cyber insurers.

Value propositions

The report also highlighted other predicted cyber trends in 2026, including a forecast of radical efficiency gains in claims handling by Origami Risk chief executive, Bob Petrie, and an ongoing erosion of internet security and privacy by VP of engineering at CyberCube, Richard Ford.

From a broker perspective, the report highlighted that with an insurance market defined by high capacity and softening rates, cyber brokers will have to change their overall value propositions to capture new business.

Nate Brink, head of broker partnerships at CyberCube, explained: “The key to sustaining client relationships and winning new business is moving the conversation from a transactional focus on premium to a consultative focus on risk financing.

“To thrive in today’s soft cyber market, brokers must evolve into sophisticated advisors that combine technology, specialisation and data-driven insight.”