Woodgate and Clark announces business changes to ‘strengthen support for brokers’

Loss adjusting and claims management firm Woodgate and Clark has announced a set of broker-focused changes to its operations.

The firm said it was making the changes ahead of the upcoming Biba Conference – held on 13 and 14 May 2026 in Manchester – with the aim of “strengthening its support for the broker market”.

As part of the initiative, the firm has become a Biba associate – a move it said would help “build relationships” with brokers and enable it to support them with “high quality claims outcomes for their clients”.

Woodgate and Clark has also appointed a dedicated client relationships manager based in Manchester, tasked with “developing and nurturing broker relationships across the north west”.

Furthermore, the business has expanded its major loss team, including with the appointment of Jack Steel as director of major loss operations.

Finally, the firm has grown its liability team, appointing Gary Eaton as technical director for third party property and damage and promoting Gareth Hadfield to technical director for injury.

Broker demand

Woodgate and Clark stated that the changes reflected the “increasing demand from brokers for trusted loss adjusting partners who can deliver technical expertise, responsive service and strong customer communication when claims occur”.

Mike Higgins, managing director of Woodgate and Clark, said: “Biba is always an important event for us and we are really looking forward to connecting with brokers from across the market.

“As a nominated loss adjuster and claims partner, our expertise across the claims lifecycle can help set brokers apart, supporting their relationships with insurers while boosting customer retention rates.

“Our aim is to give brokers confidence that when a claim occurs, their clients will receive expert, responsive support.”