- Home
A drier risk landscape – is UK insurance keeping pace with drought?
The Big Question: Why has UK broker M&A slowed – and what can UKGI expect next from acquisition activity?
Insurance Times cements new Pet Pledge partnership with Peia
Drones set to deliver net risk benefits – but sky-high human error claims costs must be mitigated
- News
- Analysis
- Destination Insurance
- Brokers
- Insurers
- Ratings
- Research
- Fraud Charter
- Topics
- Events
- Expert Views
- Edition
Features
Anne Bardsley: From Saturday filing clerk to south west growth leader
After a spell on the client side and a search for what she describes as a ‘unicorn’, Bardsley has returned to the UK broking market with a mission
Latest articles
Bridgehaven and new MGA partner to underwrite specialist commercial portfolio
Backchat: September 2026
Arch Insurance International appoints new chief information officer
Ripe launches digital classic car insurance as UK market reaches £835.9m
Opinion: Brokers evolve beyond distribution to take on industry-wide marketeer remit
Tesco Insurance moves into new 19,108 sq ft office in Glasgow
Why motor claims need smarter data at FNOL – LexisNexis Risk Solutions
Register for free and gain access to more award-winning news coverage by Insurance Times
If you are already registered, please sign-in for access. Alternatively, you can request a free trial.
In this month’s edition: Robert Gerrard’s Ellie Jackson details five-year industry journey from apprentice to broker managing director, Insurance DataLab digs into insurer solvency stats, market commentators share views on broker M&A slowdown and Andy Burnham’s plans for the UK’s regions could help to mitigate some of UKGI’s talent challenges.
Why motor claims need smarter data at FNOL – LexisNexis Risk Solutions
Carla McDonald, director of product management at LexisNexis Risk Solutions, says that claims processes, particularly at FNOL, often still rely on fragmented, reactive models built for a simpler market
Our in-depth research covers all areas crucial for the future of the insurance industry, from eTrading to insurtech, commercial and personal lines insurance, digital transformation, MGA market, and much more.
Contact one of our team members below to gain access to our latest research, high-level data insight books, to receive your own printed reports, or to subscribe to Insurance Times:
Savan Shah
Head of Research
+44 (0)20 7618 3078
Aisha Roberts
Commercial Director
+44 (0)20 7618 3408
Michael Phillips
Head of Key Accounts
+44 (0)20 7618 3496
Toasting the Best of 2026!
On Friday 12th June, the UKGI claims community gathered at The Brewery, London, for the 2026 Claims Excellence Awards - a fresh, high‑energy lunchtime celebration of standout achievement across the claims landscape Hosted by the brilliant Aurie Styla, 20 super-shiny trophies were presented to the companies, teams and individuals raising the bar for claims excellence.
As Insurance Times Content Director, Katie Scott said: "Claims are undoubtedly the most visible and subjective component of the insurance value chain and it is all too easy to get suckered in to stories where things have gone wrong. However, this afternoon is all about when things go right – as they so often do thanks to the hard work, customer advocacy and innovation demonstrated by each and every one of you in this room today." Huge congratulations to the Class of 2026!
A huge thank you to our judges for their expertise and to our sponsors for their continued support.
WATCH: Insurance Times Claims Excellence 2026 highlights
The official video from the afternoon is out – can you spot yourself?
WATCH: eTrading performance webinar in association with Aviva
In this webinar, produced in association with Aviva, Insurance Times explores the findings of the Insurance Times Five Star Rating Report: eTrading 2026
WATCH: eTrading performance webinar in association with Aviva
WATCH: How is informal communication reshaping advice being given?
Insurance Times’ Top 50 Broker report webinar now available to watch
Insurance Times’ latest MGA webinar now available to watch
WATCH: Insurance Times marks Destination Insurance launch with webinar
WATCH: Insurance Times flood readiness webinar in association with Iceye
Watch: 2025 eTrading report webinar in association with Aviva
Watch: 2025 Commercial Lines Report webinar in association with Zurich
Watch: TechTalk Live webinar in association with Hiscox
Watch: Supercharging schemes webinar – How to build and grow profitable broker schemes
Watch: Navigating Excellence – A deep dive into the 2024 eTrading Report results
Watch: Navigating Excellence Webinar – Diving Deep into the 2024 Commercial Lines Ratings
Watch: AI in Insurance webinar – Revolution or Hype?
Watch: Insurance Times eTrading webinar now available to watch
- Previous
- Next
The team
Event Management
Mandy O'Connor
Head of UK Events
+44 (0)20 7618 3470
mandy.oconnor@insurancetimes.co.ukSponsorship
Aisha Roberts
Head of Commercial
+44 (0)20 7618 3408
aisha.roberts@insurancetimes.co.ukEntries & Tables
Serena Giampieri
Account Manager
+44 (0)20 7618 3494
serena.giampieri@insurancetimes.co.uk
The fraud signals hiding in plain sight – Smartnumbers
Sponsored content: Jamie Melling, chief executive at Smartnumbers, discusses how the data behind contact centre calls is emerging as a powerful, but underused, tool in the fight against insurance fraud
Honouring the claims promise for complex loss – Qlaims
Sponsored content: Liz Latter, chief executive at Qlaims, discusses the need for viewing claims in a caring, human context
The bottleneck limiting growth for personal lines insurers – Applied Systems
Sponsored content: Matt Wellman, senior director of enterprise accounts and insurer relationships at Applied Systems Europe, discusses how technology team demands can slow down growth
Video: Acini’s Grzegorz Podlesny talks market digitalisation challenges and solutions
Sponsored content: For Insurance Times’ latest Expert View, Acini co-founder Grzegorz Podlesny sits down with deputy editor Yiannis Kotoulas to discuss London market digitalisation challenges, legacy technology, Blueprint Two and overcoming delays
Video: Acini’s Grzegorz Podlesny talks market digitalisation challenges and solutions
Video: Cowbell’s Simon Hughes talks SME cyber market growth (Part 2/2)
Video: Cowbell’s Simon Hughes talks SME cyber market growth (Part 1/2)
Video: RSA’s Adele Sumner talks counter-fraud developments (Part 2/2)
Video: RSA’s Adele Sumner talks counter-fraud developments (Part 1/2)
Video: A fireside chat with Hiscox’s Nicola Holmes (Part 2/2)
Video: A fireside chat with Hiscox’s Nicola Holmes (Part 1/2)
Video: RDT’s Mark Bates talks automation advantages (Part Two)
Video: RDT’s Mark Bates talks automation advantages
Video: Arch’s Mike Bottle talks broker service
Video: CFC cyber boss discusses world’s first Cyber Monitoring Centre (Part 3 of 3)
Video: CFC cyber boss discusses world’s first Cyber Monitoring Centre (Part 2 of 3)
Video: CFC cyber boss discusses world’s first Cyber Monitoring Centre (Part 1 of 3)
Video: Shift Technology boss talks AI in latest expert view (Part 3 of 3)
Video: Shift Technology boss talks AI in latest expert view (Part 2 of 3)
Video: Shift Technology boss talks AI in latest expert view (Part 1 of 3)
- Previous
- Next
The power of an Insurance Times subscription
An Insurance Times subscription is more than just access to information – it's an investment in your success.
- Strategic planning: Gain crucial industry insight using our expert commentary and analysis to inform your strategic direction.
- Knowledge driven change: Drive positive change with knowledge you can trust. Insurance Times provides the insights you need to make informed decisions, mitigate risk and navigate the ever-evolving insurance landscape.
Equip yourself with the knowledge and resources you need to excel: Take out an Insurance Times subscription today.
Need subscription support?
We've got your back!Get in touch with one of our subscription team or alternatively email us on subscriptions@insurancetimes.co.uk
Michael Phillips
Head of Key Accounts
+44 (0)20 7618 3496
Aakash Bhikha
Customer Success & Renewals Manager
+44 (0)20 7618 3498
Part of the Insurance and Risk group of Newsquest Specialist Media
Published by Newsquest Media Group Limited,
registered in England & Wales with number 01676637
at The Echo Building, 18 Albert Road, Bournemouth,
England, BH1 1BZ - a USA Today company
registered in England & Wales with number 01676637
at The Echo Building, 18 Albert Road, Bournemouth,
England, BH1 1BZ - a USA Today company
Site powered by Webvision Cloud