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QBE promotes for new director of financial lines
‘Once again, we are lucky to have been able to call upon our strong internal talent pool to lead a key area,’ says executive director
Latest articles
Claims delays behind most insurance complaints, research shows
Marsh appoints UK transportation and logistics industry leader
Marco Capital agrees acquisition of Pro Global to expand insurance business
Alps partners with AI-powered Nuvalaw to cut dispute delays
Briefing: Insurance sector offers trust and opportunity as students face results day
Kelly Madeley: Industry must ‘make insurance exciting’ to attract talent
Aviva explores ‘big growth opportunity’ in ‘specialty personal lines’ as Direct Line acquisition bolsters HY financials – Jason Storah
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In this month’s edition: Gallagher’s corporate leader details growth plans, Axa UK boss speaks on bringing the new business entity together, the pet insurance market could be set for a shake-up after vets face cost scrutiny by CMA and data centre campuses reveal risks that cross vertical cover siloes.
Honouring the claims promise for complex loss – Qlaims
Sponsored content: Liz Latter, chief executive at Qlaims, discusses the need for viewing claims in a caring, human context
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Toasting the Best of 2026!
On Friday 12th June, the UKGI claims community gathered at The Brewery, London, for the 2026 Claims Excellence Awards - a fresh, high‑energy lunchtime celebration of standout achievement across the claims landscape Hosted by the brilliant Aurie Styla, 20 super-shiny trophies were presented to the companies, teams and individuals raising the bar for claims excellence.
As Insurance Times Content Director, Katie Scott said: "Claims are undoubtedly the most visible and subjective component of the insurance value chain and it is all too easy to get suckered in to stories where things have gone wrong. However, this afternoon is all about when things go right – as they so often do thanks to the hard work, customer advocacy and innovation demonstrated by each and every one of you in this room today." Huge congratulations to the Class of 2026!
A huge thank you to our judges for their expertise and to our sponsors for their continued support.
WATCH: Insurance Times Claims Excellence 2026 highlights
The official video from the afternoon is out – can you spot yourself?
WATCH: eTrading performance webinar in association with Aviva
In this webinar, produced in association with Aviva, Insurance Times explores the findings of the Insurance Times Five Star Rating Report: eTrading 2026
WATCH: eTrading performance webinar in association with Aviva
WATCH: How is informal communication reshaping advice being given?
Insurance Times’ Top 50 Broker report webinar now available to watch
Insurance Times’ latest MGA webinar now available to watch
WATCH: Insurance Times marks Destination Insurance launch with webinar
WATCH: Insurance Times flood readiness webinar in association with Iceye
Watch: 2025 eTrading report webinar in association with Aviva
Watch: 2025 Commercial Lines Report webinar in association with Zurich
Watch: TechTalk Live webinar in association with Hiscox
Watch: Supercharging schemes webinar – How to build and grow profitable broker schemes
Watch: Navigating Excellence – A deep dive into the 2024 eTrading Report results
Watch: Navigating Excellence Webinar – Diving Deep into the 2024 Commercial Lines Ratings
Watch: AI in Insurance webinar – Revolution or Hype?
Watch: Insurance Times eTrading webinar now available to watch
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The team
Event Management
Mandy O'Connor
Head of UK Events
+44 (0)20 7618 3470
mandy.oconnor@insurancetimes.co.ukSponsorship
Aisha Roberts
Head of Commercial
+44 (0)20 7618 3408
aisha.roberts@insurancetimes.co.ukEntries & Tables
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Account Manager
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serena.giampieri@insurancetimes.co.uk
Rethinking what an apprentice looks like in today’s insurance industry – Movo Partnership
Sponsored content: Lea Cheesbrough, chief executive at Movo Partnership, discusses the need for the insurance sector to update its perceptions of what new industry talent looks like
Social mobility and belonging vital as class-based barriers persist – Zurich UK
Sponsored content: Steve Collinson, chief HR and sustainability officer at Zurich UK, discusses the importance and benefits of promoting social mobility in the insurance sector and beyond
Why staying up to date with engineering inspections matters more than ever – Allianz
Sponsored content: Martin Ball, head of Allianz Engineering Inspection Services, explains the importance of keeping up with vital safety inspections
Video: Acini’s Grzegorz Podlesny talks market digitalisation challenges and solutions
Sponsored content: For Insurance Times’ latest Expert View, Acini co-founder Grzegorz Podlesny sits down with deputy editor Yiannis Kotoulas to discuss London market digitalisation challenges, legacy technology, Blueprint Two and overcoming delays
Video: Acini’s Grzegorz Podlesny talks market digitalisation challenges and solutions
Video: Cowbell’s Simon Hughes talks SME cyber market growth (Part 2/2)
Video: Cowbell’s Simon Hughes talks SME cyber market growth (Part 1/2)
Video: RSA’s Adele Sumner talks counter-fraud developments (Part 2/2)
Video: RSA’s Adele Sumner talks counter-fraud developments (Part 1/2)
Video: A fireside chat with Hiscox’s Nicola Holmes (Part 2/2)
Video: A fireside chat with Hiscox’s Nicola Holmes (Part 1/2)
Video: RDT’s Mark Bates talks automation advantages (Part Two)
Video: RDT’s Mark Bates talks automation advantages
Video: Arch’s Mike Bottle talks broker service
Video: CFC cyber boss discusses world’s first Cyber Monitoring Centre (Part 3 of 3)
Video: CFC cyber boss discusses world’s first Cyber Monitoring Centre (Part 2 of 3)
Video: CFC cyber boss discusses world’s first Cyber Monitoring Centre (Part 1 of 3)
Video: Shift Technology boss talks AI in latest expert view (Part 3 of 3)
Video: Shift Technology boss talks AI in latest expert view (Part 2 of 3)
Video: Shift Technology boss talks AI in latest expert view (Part 1 of 3)
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