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ETrading simplicity will drive next wave of digital growth – Polaris UK
Briefing: Striking at the heart of ghost broking by targeting illicit finance
MGAs boost productivity as profits and growth come under pressure
Briefing: As Aviva completes DLG takeover, is more personal lines market consolidation on the cards?
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Pets at Home set to launch own insurance proposition
‘Our vision is on track to build the world’s best pet care platform,’ says retailer
Latest articles
Alastair Swift: Willis cementing ‘deep specialty expertise’ as a ‘true differentiator’
Fall in pet insurance premiums begins to accelerate
PremFina overhauls leadership as it targets 85% growth and broker expansion
Willis launches new $200m facility to tackle geopolitical uncertainty for cargo owners
US insurance platform launches new underwriting arm to expand UK and Europe services
Embedded propositions provider secures £12m in funding round
WTW hires new senior director for ICT business
Register for free and gain access to more award-winning news coverage by Insurance Times
In this month’s edition: Markel UK’s broker divisional director, Jo Sykes, explains how the insurer plans to be more relevant for broker partners, Insurance DataLab reviews latest FCA figures for complaints trends, brand new data-based index showcases commercial premium movements in softening market and insurtech MGAs receive capacity interest – despite a high bar for partnership standards.
Veterinary inflation drives pet premium flux – Pearson Ham
Sponsored content: Stephen Kennedy, director at Pearson Ham, discusses the market changes having an impact on pet insurance pricing
Our in-depth research covers all areas crucial for the future of the insurance industry, from eTrading to insurtech, commercial and personal lines insurance, digital transformation, MGA market, and much more.
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Savan Shah
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Head of Commercial
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Congratulations to the Class of 2025!
On Thursday 22nd May the prestigious Royal Garden Hotel in Kensington played host to the 2025 Claims Excellence Awards, an event that was brilliantly hosted by Mathew Horne and brought together the crème de la crème of the UKGI claims sector.
Insurance Times Editor, Katie Scott, opened the evening remarking how the Claims Excellence Awards "gives a well-deserved pat on the back to firms and professionals that successfully navigate the complex web of claims processes, to put individuals and businesses back in the position they were in prior to an insured event occurring" and those pats on the back were in the form of the 20 trophies handed out throughout the evening.
Massive congratulations to all the worthy winners and as always, huge thanks to our sponsors and judges for their fantastic support.
Watch: 2025 Claims Excellence Awards highlights reel
The official video from the evening is out – can you spot yourself?
Watch: 2025 Claims Excellence Awards highlights reel
Watch: 2025 Commercial Lines Report webinar in association with Zurich
Watch: TechTalk Live webinar in association with Hiscox
Watch: Supercharging schemes webinar – How to build and grow profitable broker schemes
Watch: Navigating Excellence – A deep dive into the 2024 eTrading Report results
Watch: Navigating Excellence Webinar – Diving Deep into the 2024 Commercial Lines Ratings
Watch: AI in Insurance webinar – Revolution or Hype?
Watch: Insurance Times eTrading webinar now available to watch
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The team
Event Management
Mandy O'Connor
Head of UK Events
+44 (0)20 7618 3470
mandy.oconnor@insurancetimes.co.ukSponsorship
Aisha Roberts
Head of Commercial
+44 (0)20 7618 3408
aisha.roberts@insurancetimes.co.ukEntries & Tables
Serena Giampieri
Account Manager
+44 (0)20 7618 3494
serena.giampieri@insurancetimes.co.uk
Tackling fraudulent claims across the insurance industry – Gallagher Bassett
Sponsored content: Simon Hoskin, director of accident and health at Gallagher Bassett, explores how to combat fraudulent claims via verification processes
Understanding the effects of cyber crime on employees – Travelers
Sponsored content: Matthew Waller, head of cyber at Travelers Europe, discusses how the psychological impacts of a cyber attack felt by employees can be supported
Is AI a double-edged sword for fintechs? – Hiscox
Sponsored content: Hiscox’s Bronwen Horn, head of management liability portfolio and financial institutions, discusses the challenging trading environment for fintechs, the opportunities and threats from AI and how to secure the insurance cover they need as they grow
Video: Cowbell’s Simon Hughes talks SME cyber market growth (Part 2/2)
Sponsored content: For Insurance Times’ latest Expert View, Cowbell’s senior vice president for global distribution sat down with Insurance Times deputy editor Yiannis Kotoulas to discuss the cyber market, changing threat actor behaviour and the need for active risk mitigation
Video: Cowbell’s Simon Hughes talks SME cyber market growth (Part 2/2)
Video: Cowbell’s Simon Hughes talks SME cyber market growth (Part 1/2)
Video: RSA’s Adele Sumner talks counter-fraud developments (Part 2/2)
Video: RSA’s Adele Sumner talks counter-fraud developments (Part 1/2)
Video: A fireside chat with Hiscox’s Nicola Holmes (Part 2/2)
Video: A fireside chat with Hiscox’s Nicola Holmes (Part 1/2)
Video: RDT’s Mark Bates talks automation advantages (Part Two)
Video: RDT’s Mark Bates talks automation advantages
Video: Arch’s Mike Bottle talks broker service
Video: CFC cyber boss discusses world’s first Cyber Monitoring Centre (Part 3 of 3)
Video: CFC cyber boss discusses world’s first Cyber Monitoring Centre (Part 2 of 3)
Video: CFC cyber boss discusses world’s first Cyber Monitoring Centre (Part 1 of 3)
Video: Shift Technology boss talks AI in latest expert view (Part 3 of 3)
Video: Shift Technology boss talks AI in latest expert view (Part 2 of 3)
Video: Shift Technology boss talks AI in latest expert view (Part 1 of 3)
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