Artificial Intelligence – Page 2
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NewsPICTURES: Leaders gather for Insurance Times’ December 2025 Fraud Charter
An in-person Fraud Charter roundtable at Frederick’s in Islington brought together senior counter fraud specialists to discuss ghost broking, AI-enabled crime, public attitudes to opportunistic fraud and the key threats set to shape 2026
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NewsInsurance Times Advent Calendar: Ian Hughes
For the eighth day of Advent, Ian Hughes, chief executive at Consumer Intelligence, reflects on GIPP, AI and other changes in the market
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NewsInsurance Times Advent Calendar: David Haynes
For the seventh day of Advent, David Haynes, chief executive at Arag UK, reflects on resilience in the face of climate events and and the joy of uniting the business under one Bristol roof
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NewsBroker CEO Forum: Rates, talent and regulations among key concerns for 2026
In a Browne Jacobson-led discussion at Insurance Times’ Broker CEO Forum, participants surfaced their biggest concerns for 2026, including rates, talent and regulation
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NewsInsurance Times Advent Calendar: John Milliken
For the fourth day of Advent, John Milliken, chief executive at Defaqto, reflects on the rise of AI and how it might change the industry in years to come
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IT Awards 2025Insurance Times Awards 2025: Aon ‘transforms’ client service with AI-driven risk analyser tools
Rob Kemp, head of UK commercial risk at Aon, talks about his firm’s entry to the Insurance Broker of the Year category
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IT Awards 2025Insurance Times Awards 2025: Intact Insurance on handling claims ‘proactively and ethically’
Andy Flower, director of claims analytics at Intact Insurance, speaks about his firm’s entry to the Excellence in AI category
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IT Awards 2025Insurance Times Awards 2025: Konsileo on how AI is ‘empowering brokers’
Peter Henderson, co-founder and chief operating officer at Konsileo, speaks on his firm’s entry to the Excellence in AI category
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IT Awards 2025Insurance Times Awards 2025: Scrub AI on solving ‘long-standing’ market problem
Alex Ley, chief executive and co-founder at Scrub AI, explains his firm’s entry to the Excellence in AI category
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IT Awards 2025Insurance Times Awards 2025: Sprout.ai presents ‘benchmark’ for AI in insurance
Roi Amir, chief executive at Sprout.ai, discusses his firm’s entry to the Excellence in AI category
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IT Awards 2025Insurance Times Awards 2025: Finalists for the Excellence in AI award announced
Eight firms are competing for the Excellence in AI category at the Insurance Times Awards
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IT Awards 2025Insurance Times Awards 2025: Chase Heptons highlights AI pricing tool Percy
Alison Wood, director at Chase Heptons, speaks on her firm’s entry to the Excellence in Technology – Broker category
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IT InterviewJames Nicholson: What to keep an eye on in the claims sector for 2026
With the New Year in sight, Zurich’s chief claims officer predicts a significant uptick in claims from ’failing AI systems’ and ’wrong decisions’ being made regarding customer experience
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NewsAllianz to cut up to 1,800 jobs in travel insurance sector
The cuts are likely to impact positions in call centres the hardest, as AI increasingly replaces manual processes
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IT Awards 2025Insurance Times Awards 2025: Paymentshield devises campaign to promote referral service based on advisor feedback
Jennifer Ripley, head of marketing at Paymentshield, highlights why her firm should take home the Marketing Campaign of the Year prize from 2025’s Insurance Times Awards
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IT Awards 2025Insurance Times Awards 2025: Acorn highlights AI-led approach to fraud mitigation
James Fowle, head of group fraud and claims strategy at The Acorn Group, speaks on his firm’s entry to the Excellence in Fraud Mitigation category
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News AnalysisThe Big Question: What will industry innovation for UKGI look like in 2026?
During 2025, artificial intelligence has quickly reshaped roles, processes and risk exposures – but what innovations and new technologies are UK general insurance participants expecting to land next year and what impact could they have on market practices?
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IT Awards 2025Insurance Times Awards 2025: FintechOS reveals strong insurer uptake of its AI claims proposition
Gerry Goodwin, vice president for insurance in Western Europe at FintechOS, speaks about his firm’s entry for the Excellence in Claims Technology award
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IT Awards 2025Insurance Times Awards 2025: UnlikelyAI uses neural and symbolic AI to cut errors in claims
Tom Fairey, chief growth officer at UnlikelyAI, speaks about his firm’s entry for the Excellence in Claims Technology award
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IT Awards 2025Insurance Times Awards 2025: Sprout.ai claims 96% accuracy in claims processing
Roi Amir, chief executive at Sprout.ai, speaks about his firm’s entry for the Excellence in Claims Technology award
