Claims Technology – Page 10
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FeaturesIn Focus: Data is a ‘hygiene factor’ for MGAs, but claims handling lagging behind technological curve
The insurance industry is sitting on mountains of data – used wisely, it could be the silver bullet that makes an MGA successful
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IT InterviewQ&A: Brokers can work smarter by using data enrichment – LexisNexis Risk Solutions
Carla McDonald, senior vertical market manager at LexisNexis Risk Solutions, tells Insurance Times about the importance of standardising advanced driver assistance systems (ADAS) to help analyse claims
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NewsHandl Group’s Corporé sparks mental health treatment focus in the personal injury market
The NHS digital tool will enable injured insurance customers to benefit from psychological support following an accident
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FeaturesHow tapping behavioural science technology can help support vulnerable customers
Behavioural science technology could reduce uncertainty in the claims process as well as help unpick how to better communicate with vulnerable customers
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IT Interview‘There are definitely issues’ with getting claimants to use the OIC portal – Axa
The fluctuating coronavirus landscape has created an ‘artificial environment’, making long-term motor claims trends difficult to pinpoint, says UK retail boss
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NewsZurich Insurance UK signs three-year green parts deal with vehicle recycling company
The partnership aligns with Zurich’s ambition to ‘embed sustainability across our business’
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Sponsored ContentIndustry collaboration is key to making OIC portal truly work – Carpenters Group
Carpenters Group director Donna Scully gives her perspective on how the new Official Injury Claim portal is working so far, highlighting potential problems for industry participants
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Sponsored ContentHow insurers can prioritise digital transformation efforts – ABBYY
Eileen Potter, solution marketing manager, insurance, at ABBYY, talks about how the use of automation technology could drive major cost savings for the insurance industry and let businesses create a better experience for customers
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NewsNew EU speed limiter tech could hit UK car insurance prices
Insurance premiums ’could be reduced’ if new technology succeeds in cutting down the amount of accidents on UK roads, says aggregator Confused
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IT InterviewAxa’s UK retail business unveils refreshed digitisation-driven strategy
Axa appointed a new chief executive for its UK retail business at the end of last year – Insurance Times catches up with the new hire to find out her plans for the portfolio and why brokers are core to her strategy
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FeaturesThe Big Question September 2021: How can the insurance industry best marry technology and a human touch?
Automation in the insurance sector is booming as many businesses continue to invest in digitalisation. Insurance Times asks how the industry can effectively combine technology and a human touch
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NewsDirect Line completes ‘heavy lifting’ of technology transformation
The insurer’s chief exec says transformation is ‘not just about tech’, but pairing it with the right cultural mindset
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NewsOIC portal has had ‘troubled start’ – Sabre Insurance
Chief executive believes part one of the whiplash reforms have so far been ‘clunky’, ‘complicated’ and ‘much more difficult’
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NewsRight Choice chooses ThingCo for new telematics partnership
As personalised insurance increases in demand, the broker has ’firm ambitions to grow our telematics book of business’
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NewsEcclesiastical Insurance and Shepherd launch new smart property proposition
The technology aims to help protect some of the UK’s most prestigious properties and sites
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FeaturesOIC portal ‘does not work as well’ as previous MoJ process for whiplash claims
Insurance Times speaks to industry commentators on the early trends that are arising following the Official Injury Claim portal’s launch at the end of May
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NewsAxa UK rolls out new tool to streamline complex property claims
The tools aims to enable the insurer to provide ‘quicker’ and ‘more advanced’ decisions for its customers
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IT InterviewLiz Latter: Innovation in complex household claims is often overlooked
Expanding into personal lines for the first time, Qlaims hopes its new claims assistance policy will benefit brokers by boosting brand reputation and customer service
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NewsInsurance Times’s Technology Champion of the Year 2021 - who gets your vote?
Five finalists have been shortlisted for the Technology Champion of the Year award for 2021, but who will be crowned the winner?
