Claims – Page 236
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News
Man sentenced for submitting false injury claims to Allianz
A Southend factory worker has been sentenced for submitting three false personal injury claims to Allianz. Julius Sodipo, 34, from Shoeburyness was handed a 12-month community order and was ordered to carry out 80 hours of unpaid work and pay costs of £145 in costs at ...
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News
ABI: lawyer lobby group ‘simply wrong’ on whiplash reform
ABI general insurance policy director James Dalton has hit back at lawyer lobby group Access to Justice (A2J)’s criticism of proposed government whiplash reforms, calling the group’s position “simply wrong”. A2J launched its campaign against the proposed personal injury reforms yesterday, and chairman Martin Coyne claimed ...
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News
Briefing: How did Allianz get it so wrong in direct home and motor?
This is a shock development in UK insurance. Allianz, which built a rock solid reputation on consistency and prudence, is pulling out of all direct home and motor. Personal lines head Neil Brettell is gone amid 170 likely job losses. This prompts the simple question: how did ...
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News
Lobby group: Insurers ‘hoodwinked’ government on whiplash reforms
Lobby group Access to Justice (A2J) has launched a campaign attacking the government’s planned whiplash reforms. The group, made up mainly of personal injury law firms, argues that insurers deliberately misled the government over the need for the reforms. It also contends that the plans will ...
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News
Cyber cover may be worthless if employees hack data
Cyber insurance policies may be worthless if company data is hacked by disgruntled employees, according to lawyers. Unless the policy specifically covers employee actions, insurers may decide not to pay out on claims, according to Manoj Vaghela of law firm Pinsent Masons. “In the absence of ...
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News
Analysis: Will McKenzie Friends be the new cash cow for CMCs?
The insurance industry could face a new threat in its fight against spurious claims unless the government introduces safeguards for genuine claimants. Insurance fraud experts warn that the plan to increase the small claims court limit for personal injury from £1,000 to £5,000 will prevent a ...
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News
CII urges industry to tackle lack of SME reputational cover
The CII is urging the industry to plug the gap in reputational risk cover for small-to-medium-sized enterprises (SMEs) in a new report. The report, by the CII insurance broking faculty’s New Generation group, details the growing threat of reputation damage being driven by advancements in social ...
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News
Modus launches home product on SSP
Managing general agency Modus has launched its Home Insurance Plus product on software house SSP’s platform. Home Insurance Plus is designed to cover a range of properties, property usage ad policyholders and provides coverage for buildings, contents and possessions. It is also available for homes of ...
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News
AXA customers to manage end-to-end claims online in digital push
AXA is investing heavily in its claims proposition to enable customers to manage their own claims online. The insurer is currently testing the system with a large personal lines broker and through its direct travel business. The types of claims that can be made under the ...
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News
Q&A: Chris Voller on how AXA is transforming its claims service
AXA is transforming its claims service to enable customers to manage their claims online from the moment they report it to the insurer to the point the claim is settled. This plans are part of a wider initiative by AXA to improve transparency around claims. Between ...
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News
Wunelli launches user-installable telematics device
Telematics provider Wunelli has launched a user-installable telematics device that plugs into a car’s 12-volt cigarette lighter socket. Wunelli said the device is around 15% of the cost of a traditional hard-wired telematics device, but offers similar levels of accuracy and data quality. The company claimed ...
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News
Innovation blog: The role and importance of strategic marketing
Is your business truly customer-centric? Probably not says Murray Cox, digital strategy director of consultants Pancentric. And he says that until it is, you won’t be able to create a value proposition that appeals in the new marketplace
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News
Beazley and Munich Re to launch cyber offering with broader cover
Beazley and Munich Re are planning to launch a cyber offering. The insurer and reinsurer will be offering tailor-made cyber policies with double the amount of coverage that was previously available. The policies will cover physical damage to property and bodily injury as well as more ...
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News
RSG launches Lloyd’s-backed cyber-risk MGA
Ryan Specialty Group (RSG)’s underwriting division has launched EmergIn Risk, a London-based cyber-risk managing general agency (MGA). EmergIn Risk has secured an initial £20m of Lloyd’s capacity, which will allow it to offer global companies protection against exposure to system and network interruptions, data corruption or ...
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News
Briefing: How can brokers thrive with customers going direct?
The closure of branches at Swinton and Hughes Insurance has once again raised questions about the future of the high street broker. The digital age is challenging for high street brokers selling general personal lines, but even commercial lines community brokers face the threat of customers ...
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Agenda
Analysis: Is there a future for the High Street broker in the digital age?
It was a proud day for Hughes Insurance. One-man band Leslie Hughes started selling car insurance over the phone in 1977 and grew the company into Northern Ireland’s largest independent broker by the time it was acquired in 2014 by Liberty Mutual. Chief executive Gareth Brady ...
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Doctor charged with insurance fraud after IFED probe
A London doctor has been charged today (8 April) with insurance fraud following an investigation by the City of London Police’s Insurance Fraud Enforcement Department (IFED). Benjamin Chang, 56, of Sunnyfield, Mill Hill, London was charged with fraud by false representation, possession of articles for use ...
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Expert View: Unintended consequences of proposed reforms must be fully assessed
Carpenters partner Donna Scully warns about the potential negative effects of the government’s latest attempts to beat whiplash fraud
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Claims finalists tell their inspiring stories - Howden, Deacon, Bluefin, Alps, Pen and more
These heroes of claims entered the final straight on Wednesday when they presented their case before judges in London. The Insurance Times reporting team was there to hear finalists’ inspiring stories. Passionately committed to their customers, work colleagues and the world we live in ...