Claims – Page 247
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This WeekAnalysis: Claims reform like ‘using sledgehammer to crack a nut’
Fraud Charter members hear that latest proposals to limit whiplash claims could drive up insurers’ cost and leave genuine whiplash sufferers without proper court representation
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NewsAviva detects one crash for cash claim every 3 hours
Induced accidents remain close to record levels, but Aviva finds staged accidents sharply lower
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NewsGlobal disasters cost insurers £26bn in 2015
Level is well below £43bn average despite record number of natural catastrophes, according to Swiss Re data
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NewsAnalysis: Tianjin’s lessons for complex claims
Global incidents like the Tianjin explosion in China can leave loss adjusters in a cultural and political bind. Cunningham Lindsey director of major and complex loss Ben Price talks to sister publication Global Reinsurance about the challenges behind managing major losses
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NewsJonathan Davey and Max Carruthers team up for new broker portal
Hughub aims to boost broker loyalty by providing better customer service
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NewsPet insurers pay out £657m in claims
The more unusual pet insurance claims included a python who needed treatment for anorexia at a cost of £200
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NewsBusinesses pay cyber ransoms, rather than call the police
Ransomware attacks on the rise, but cases reported to the police fall
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NewsAnalysis: Is the future of insurance already here?
We look at six start-ups promising innovation in insurance while vying for recognition in an increasingly crowded start-up ecosystem
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NewsFraudster jailed for 16 months for series of income protection scams
She was caught out after posting documents linked to one policy to another insurer she was claiming from
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NewsInnovation blog: Delivering customer experience innovation with design thinking
Conduit Data Services chief data officer Simon Spyer on how ‘design thinking’ can lead to really understanding customers
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AgendaAnalysis: Insurers dealing better with events like floods, says ABI
McVitie’s ginger nuts have returned to supermarket shelves just three months after five feet of flood water halted production at the company’s Carlisle factory. Around 540 tonnes of debris was cleared at the site in barely 90 days. This world shortage of one of the UK’s ...
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NewsPhoning while driving nearly doubles accident risk
Telematics data shows even hands-free callers increase their chance of making an insurance claim
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NewsCMA to launch fresh probe of price comparison sites
The competition regulator wants to find out if problems exist in the sector
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NewsSRA warns lawyers over breaching referral fee ban
The SRA is planning to carry out a review of the personal injury market this year
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NewsIFB names Potter head of investigations
Former Swinton, NFU Mutual man has experience running investigations with insurers
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NewsWatchstone top team to get bonus on sale of units or company
Chief executive Indro Mukerjee and two others to get retention bonus
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NewsAXA: Public bombarded by 12 million nuisance claims calls a day
Insurer’s study blames ‘ambulance-cashing lawyers’ for fuelling call volume
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AgendaAnalysis: More needs to be done to tackle spurious PI claims
The number of claims going through the MoJ’s RTA claims portal is falling, but that does not mean the market has finally turned.
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AgendaMore work to do on PI despite falling portal claims
There’s no evidence the market has turned despite a decline in the number of claims going through the MoJ portal, according to experts
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Online onlyLloyd’s insurers pay on $20m superyacht fire claim
Lloyd’s insurer settle quickly on claim
