Claims – Page 305
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Agenda
Revealed: Open GI’s flotation plans
Institutional investors key to future of software house that owns PowerPlace technology
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Online only
Roundtable: Taking the customer on a better journey
From the use of social media to the replacement of ageing computer systems, delegates at a recent Insurance Times roundtable voiced concerns about how insurers must catch up with customers’ use of technology, or risk becoming irrelevant and losing business
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Riot Damages Act reforms could cut compensation by 90% – ABI
Insurers criticise the reforms and call for cap to be removed from the proposals
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News
Quindell share price plummets 12%
Outsourcing firm hit by reports of a fall-out with RAC over £100m deal
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News
RSA completes move to UK-only call centres
But the insurer only created 170 new roles in the UK, not 350 as initially announced
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News
Court rejects Zurich's attempt to send alleged fraudster to jail
Mark Kay brought £750,000 claim against shopping centre – but insurer claimed he fell on holiday
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Industry welcomes MoJ reforms to cut whiplash costs
Cap on medical reporting costs will drive down the cost of claims but more is needed to fix the market
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NIG looks to e-trading and telematics for growth
Managing director Jon Greenwood tells Insurance Times how technology is helping the business grow
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News
Willis network members win clients with anti-theft kit
More than 600 clients have signed up to DNA+ marking in six months
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News
Whiplash assessment fees to be slashed as government plots fraud crackdown
Medical experts will be banned from writing reports and offering treatment from October
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News
Covéa household claims team to complete anti-fraud conversation training
VFM delivering five day course and mentoring
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News
Allianz: best insurer for claims
Ahead of the deadline for entries to the 2014 Insurance Times Awards, we speak to past winners about their award, their top tips for success and challenges and changes in the industry
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People & Opinion
Matthew Donaldson: Challenging the market
Not content with a 40% share of the UK aggregator market with Comparethemarket, the group chief executive of BGL has big plans to shake up the life insurance market and take the comparison model international
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Mesothelioma report criticised for being "too cautious"
Defendant law firm says mesothelioma cases do not differ from other disease cases and should be included in the Laspo reforms
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Government must re-consult on mesothelioma costs
Justice Committee criticises the intial consultation for being rushed through
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News
Young drivers most likely to seek professional insurance advice
SSP poll finds opportunity for brokers who can talk online
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News
Why are fraudulent claims still rising?
The number of personal injury claims has fallen, but bogus insurance claims are still growing overall
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Cap on credit hire charges in doubt
The Competition and Markets Authority does not have the power to cap charges recoverable through court
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Government gives driverless cars the green light
Testing of autonomous vehicles will start in January
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Online only
Validus calls for industry-wide portal for credit hire claims
Chief executive Mike Srokowski has already presented the claims handling company’s solution to the CMA