eTrading
News
Two‑thirds of brokers say communication technology is underused in claims – Direct Commercial
’The numbers are unambiguous and market-wide – 85% cite communication as the biggest frustration and 68% point to poor tech utilisation behind it,’ says claims director
News
Broker feedback drives Zurich’s latest SME fleet eTrade update
‘Accepting NCD histories for new fleet business is a direct response to feedback that brokers have given us,’ says head of SME
News
RSA appoints new vice president of eTrade for UK commercial lines
‘Her extensive experience driving service, proposition development and broker experience will be critical to the successful launch of new eTrade products,’ says managing director
News
Markel UK has ‘very ambitious plan’ to boost eTrading service following disjointed broker scores
UK managing director says the gap between digital and underwriter led broker service presents ‘a huge opportunity’ for the insurer
News
Iprism expands excess of loss distribution
’Our mission is to provide an effortless underwriting experience to all our brokers,’ says chief executive
News
Allianz upgrades SME trading tools to help brokers tackle underinsurance
’We are constantly listening and acting upon broker feedback to make digital trading as easy as possible for our partners and clients,’ says head
News Analysis
Extranets v software houses: Where are brokers handling their eTrading?
Insurance Times dives into the wealth of data within its Five Star Rating Report: eTrading 2025, to determine whether brokers are using insurer extranets or software house platforms for their eTrading needs
News
High five: Catch up on the biggest exclusive stories this week
Insurance Times rounds up the biggest exclusive stories from 28 July to 1 August 2025
News Analysis
Brokers reveal 2025’s best and worst insurer eTrading platforms
Aviva has secured a seventh consecutive five star award for eTrading service in Insurance Times’ latest research, trumping other extranet platforms such as Zurich Online, RSA Online and QBE FastFlow – but what else is the survey data saying?
The Five Star verdict on eTrading: the factors behind success or failure
With eTrading rapidly evolving, Insurance Times has carried out a webinar exploring what is happening in the fast changing area that is central to the industry’s future in association with Zurich UK.
Watch now
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at The Echo Building, 18 Albert Road, Bournemouth,
England, BH1 1BZ - a Gannett company
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